UK Service Line Director - Data

Purpose of the Role & Key Responsibilities

This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for someone with the skills, knowledge and experience to achieve this. Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this, alongside our dedicated Data Sales team.

There are four major accountabilities:

• Business Growth: To build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year.
• P&L Management: To run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets.
• Customer Leadership: To work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships.
• Talent Development: To build a high performing Data team and to develop new talent for the future success of HSO.

While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve.

Overview of Essential Behaviours & Experience

Essential Behaviours

• Team Leadership: Wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome.
• Ambitious: For client success, as well as personal success and for the success Data and the wider HSO team.
• Strategic: Sees the wider picture and makes informed decisions from complex and varied sources.
• Care: Demonstrates care with every interaction. Looks for team success. Embodies Servant Leadership.
• Tenacious: Happy to roll sleeves-up to deliver and drive challenging outcomes over a sustained period. Strives for excellence in oneself and others.
• Entrepreneurial: Ability to work successfully in a fast-paced environment. Comfortable with ambiguity.

Essential Experience

• Led, built and grown a multi-disciplined Data function, preferably with Microsoft technology.
• Leadership experience in a consulting services environment, with a strong track record of selling, managing and delivering multi-million pound engagements, using resources both onshore and offshore. Building multi-year relationships for Enterprise clients.
• Managed an annual budget in excess of £10m per annum, including investment, forecasting, revenues, profit and loss.
• Proven ability to understand and successfully manage risk.
• Able to identify and resolve issues to deliver challenging growth targets.
• Deployed and leveraged technology (e.g., AI) and new ways of working to improve business performance and take advantage of new market potential.
• Worked collaboratively in a business with multiple lines of business.
• Led a geographically dispersed team of at least 8 direct reports and a total team of 20 or more people. Successfully led such a team through periods of significant change and business improvement.
• Previous experience utilizing AI to deliver data solutions to customers, or delivering AI solutions to customers.

Location

This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There will be regular, planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Occasional planned international travel is expected.

Total Reward

We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process.

Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities.

We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.

Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.