Gazelle Global
UKG WFM Functional Consultant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
UKG WFM Functional Consultant
Location: London / Hybrid
Contract: Contract
We are Hiring UKG Pro Specialist who will support, maintain, and optimize workforce management processes across all retail locations. This role requires deep expertise in UKG Pro, strong analytical skills, and the ability to partner with HR, Operations, and Store Management teams to ensure compliance and efficient workforce planning.
Your Responsibilities:
-
UKG Pro System Management
- Maintain and configure UKG Pro modules including Absence and Scheduling.
- Ensure accurate employee data (new hires, transfers, promotions, terminations).
- Monitor system performance, troubleshoot issues, and work with UKG Support for resolutions.
-
Retail Workforce Support
- Support scheduling, timekeeping, and labour tracking for retail and warehouse teams.
- Ensure compliance with labour laws, break rules, overtime, and scheduling policies.
- Assist store managers and HR teams with system navigation and issue resolution.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Reporting & Analytics
- Develop and maintain reports for Store Operations, Payroll, and Labour teams.
- Analyse labour costs, turnover, staffing levels, and compliance trends.
- Support regulatory and internal reporting requirements.
-
Process Improvement
- Identify opportunities to enhance UKG Pro usage across retail locations.
- Support system upgrades, new features, and configuration improvements.
- Maintain documentation for workflows, processes, and system changes.
-
Training & User Support
- Deliver training sessions for store managers, HR teams, and corporate users.
- Create user guides and quick-reference materials.
Your Profile
Essential skills/knowledge/experience:
- Experience working with UKG Pro.
- Understanding of retail workforce operations including scheduling, timekeeping, and labor compliance.
- Strong reporting skills using UKG Pro reporting tools.
- Ability to manage high-volume data with accuracy and attention to detail.
- Strong communication skills and ability to support users at all levels.
- Experience working in multi-location or shift-based environments.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable skills/knowledge/experience:
- Experience working with UKG Pro.
- Understanding of retail workforce operations including scheduling, timekeeping, and labor compliance.
- Strong reporting skills using UKG Pro reporting tools.
- Ability to manage high-volume data with accuracy and attention to detail.
- Strong communication skills and ability to support users at all levels.
- Experience working in multi-location or shift-based environments.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location