This role requires a full-time, physical presence at CERN and cannot be performed remotely. Daily, in-person local service delivery is essential to maintain operations and prevent additional organisational costs.

Key Responsibilities:

• As part of the UK Liaison Office team:
  • Oversee approximately 50 local furnished apartments. Maintain frequent contact with letting agencies, concierges, and local tradespeople to resolve emergency maintenance, furniture, and appliance issues. Attend appointments and follow up on all issues.
  • Manage keys and physically meet all visitors for the two main annual student intakes and exits (September and January). Provide guidance and support to help young researchers transition smoothly to living abroad.
  • Financial administration duties include processing and paying invoices from various suppliers and letting agencies, with all data entered directly into the CERN system.
  • Manage the global health insurance provisions for UKRI-funded students and UK university staff on long-term attachments worldwide, liaising directly with insurance brokers and UK institutes.
  • Act as a first point of contact for UK institute visitors to CERN, providing guidance and support where necessary.
  • Support the Head of the office with daily activities.

Essential Criteria:

• Demonstrable ability to communicate effectively in both English and French verbally and in writing, at a level that enables you to communicate daily with local French/Swiss tradespeople and agencies (S&I).
• A valid driving licence is mandatory to visit rented properties across the Meyrin (Switzerland) and Pays de Gex (France) areas (S&I).
• Proven experience in an office environment, competency in Microsoft Office applications, and practical experience handling financial records or invoicing data (S&I).
• Strong attention to detail with a proven ability to balance conflicting, fast-moving tasks. Willingness to use initiative, and be proactive when solving problems (S&I).
• Outstanding communication and customer-facing skills, with a genuine desire to assist others in a supportive capacity (S&I).

To Apply:

Applicants are required to include a CV and a cover letter outlining their suitability for this role.

For an informal discussion about the role please contact chris.lowe@stfc.ac.uk.

Employee Benefits:

• A cost-of-living allowance is associated with the role while the individual is based at CERN.
• We are offering a 23 month position with a whole host of benefits including:
  • 30 days' holiday (in addition to 10.5 bank holidays and privilege days).
  • Flexible working hours.
  • An excellent defined average salary pension scheme.
  • Employee shopping/travel discounts.
  • Excellent learning and development opportunities.

We are committed to sustaining a diverse and inclusive workforce. We are invested in creating an environment that is welcoming and supportive of all, to help us achieve the highest possible standards in our work and organisation together. In this regard, we encourage applications from under-represented groups.

UKRI is an Equal Opportunity and Disability Confident Employer.

If you are based outside of the UK, UKRI may cover some of the costs of moving to the UK for the initial period before deployment to Geneva. This should be discussed with the hiring manager during the hiring process.

You will be required to complete an initial period of employment in the UK before being posted to CERN, so candidates must have the right to work in the UK for the duration of the contract to be considered for this role. Visa sponsorship is therefore not provided.

The international posting is subject to meeting host country and UKRI eligibility criteria, and a Global Staff Mobility assessment may be required.