Responsibilities:

• Provide accurate, timely advice to applicants on funding calls related to the area you will be supporting, rules and processes within assigned programme areas, raising complex queries where required.
• Support, and where appropriate lead, the planning and delivery of engagement activities such as information session webinars, briefings and workshops.
• Respond to customer enquiries and provide clear and detailed, customer-focused guidance.
• Maintain awareness of work programmes, call and policy updates and guidance materials.
• Support the collection, analysis and presentation of data on UK participation and partner engagement.
• Contribute to internal and external briefings, data, reports, and written guidance.
• Work collaboratively with UKRI colleagues to ensure consistent messaging and service delivery.

Personal Specification

The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I).

Essential

• Educated to degree level or able to demonstrate equivalent experience (S).
• Good knowledge of Horizon Europe and UKRI funding programmes, and a willingness/ability to rapidly acquire specific programme knowledge, including rules, processes and applicant guidance (S&I).
• Ability to provide accurate, timely advice to applicants across the grant lifecycle, solving problems and making decisions whilst raising complex cases where required (S&I).
• Strong communication skills, including the ability to produce clear written information and present guidance confidently to a range of audiences (S&I).
• Good organisational and time management skills, supporting the prioritisation, planning, organisation and delivery of a diverse and high quality portfolios of projects at place, including events, enquiries, and updates to public-facing information (S&I).
• Good analytical skills with the ability to gather, interpret and present information or data to support policy and process briefings, reports and decision-making (S&I).
• Sound judgement in handling information and liaising diplomatically with a wide range of partners, including adherence to UKRI and the European Commission mandated confidentiality and conflict of interest standards (S&I).
• Ability to build positive working relationships and work with colleagues and external stakeholders across the UK research community, supporting liaison with as required with Commission services, Executive Agencies, the UK Horizon Europe network of NCPs, and European NCP networks (S&I).

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. UKRI are committed to supporting employees' development and promote a culture of continuous learning!

A list of benefits below:

• An outstanding defined benefit pension scheme.
• 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
• Employee discounts and offers on retail and leisure activities.
• Employee assistance programme, providing confidential help and advice.
• Flexible working options.

Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI)

UKRI is an Equal Opportunity & Disability Confident Employer.

Please apply online, if you experience any issue applying, please contact Recruitment@ukri.org

Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of these fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit https://www.gov.uk/skilled-worker-visa/how-much-it-costs or contact Recruitment@ukri.org.