Davies
ULR Claim Handler CH2
Liverpool
Posted about 20 hours ago
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ULR Claim Handler CH2
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Description
The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.
Key Responsibilities
- To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
- To effectively and efficiently manage a caseload of litigated motor claims up to £10k.
- Identify cases for early litigation with high prospects of success and low risk.
- To support delivery of consistently high levels of service and productivity.
- To work closely with colleagues within the firm to deliver consistently high levels of service.
- To input accurate data and ensure data maintenance.
- Interact and communicate with clients.
- Mentoring, training and to be the technical referral point for other team members.
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Working Hours
- 35 hours per week
- Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
- Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.
Skills, Knowledge & Expertise
- ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.
- Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
- Experience of using Microsoft Word, Excel and email.
- Customer service experience.
- Excellent attention to detail.
- Negotiation skills.
- Communication skills.
- Organisational skills.
- Ability to mentor and support new starters.
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Desirable
- Litigation claims handling.
- Knowledge of Loss of Use/Loss of Standing Charge desirable.
- Mentoring junior members of the team.
Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
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Skills
Claim handling
Litigation
Liability investigation
Quantum assessment
Settlement negotiation
Microsoft Word
Microsoft Excel
Customer service
Attention to detail
Negotiation
Communication
Organizational skills
Mentoring
Technical referral