PoloWorks
Underwriting Controls Manager
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Underwriting Controls Manager
We are looking for an experienced Underwriting Controls Manager to join our Underwriting team at Polo Managing Agency.
This is an exciting opportunity to play a key role in the onboarding of new syndicate clients and the ongoing development, delivery and oversight of our underwriting governance framework. Working closely with senior underwriting leadership, syndicate management teams and Lloyd's stakeholders, you will help ensure robust controls, effective oversight and compliance with Lloyd's Principles for Doing Business.
The role offers a unique blend of governance, controls, stakeholder engagement and project work, making it ideal for someone with strong Lloyd's market experience and a passion for continuous improvement.
Key Responsibilities
- To report to the Head of Underwriting Oversight & Onboarding and assist in all matters relating to the delivery of the managing agency underwriting framework and onboarding of new syndicates into the framework.
- To work with new entrant Syndicates, New business Director and Client Managers to agree and implement an underwriting governance framework, ensure Principle 1 Making it Happen actions completed, and manage and update the Underwriting onboarding Playbook.
- To assist in the maintenance of the policies and procedures which make up the Underwriting Framework.
- To maintain syndicate Letters of Authority on at least an annual basis and throughout the year as required.
- Working closely with the Syndicate Underwriting Manager and the Head of Underwriting Operations to manage exception reporting and corrective actions, as well as Sanctions checks and PBQA outputs.
- To conduct underwriting file reviews and manage the outputs working with syndicate teams as appropriate.
- To contribute to the implementation, follow up and completion of the outcomes of Peer Review and Independent Expert Review of managed syndicates, working with syndicate teams as appropriate.
- To update Underwriting Committee and Syndicate Management Committee reports with Underwriting Controls specific.
- To lead on the completion of regulatory returns to Lloyd's where input is required from the Underwriting team.
- To ensure syndicates are Meeting Expectations for Principle 1 and co-ordinate completion of the annual self-attestation. Where syndicates are not Meeting Expectations, to provide ongoing guidance to syndicates to reach expected levels.
- To assist the Syndicate Underwriting Manager in the review of the managed syndicate business plans for the prospective year of account.
- To assist the Head of Underwriting Management and Onboarding to ensure the timely completion of actions arising from internal and external audits of the Underwriting function.
- To maintain record keeping and action logs of syndicate related activities to support and evidence oversight.
- To maintain compliance with Lloyd’s Principle for Doing Business and any applicable UK or International statutory regulatory obligations as required by the role.
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Skills, Knowledge and Expertise
- Experience in the Lloyd’s market, preferably in an Underwriting function role.
- Sound knowledge of Underwriting Frameworks and associated policy documentation.
- Sound knowledge of Underwriting systems and underwriting management information.
- Understanding of Lloyd’s Principles for Doing Business.
- Sound understanding of underwriting, delegated underwriting and Lloyd’s operations.
- Ability to adapt to changing priorities and manage multiple deadlines.
- Good level of IT skills including Excel and Powerpoint.
- Highly numerate with strong analytical and problem-solving skills.
- Excellent written and verbal communication skills and strong interpersonal skills.
- Ability to work collaboratively and establish strong relationships.
Benefits
As well as a competitive salary, discretionary annual bonus, and a minimum 26 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
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You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme and regular sports and social events.
About PoloWorks
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.
Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.
Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.
It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
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