Specialist Risk Group
Underwriting Credit Controller
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Who are we?
At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.
Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.
Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.
With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.
About the role
We are seeking a detail-oriented Credit Controller to join MX Underwriting. This role sits at the intersection of underwriting operations, delegated authority administration, and technical accounting. You will take ownership of premium and claims bordereaux processes, account reconciliations, and stakeholder engagement.
Acting as a key technical contact within the business, you will ensure the accurate administration, reconciliation and reporting of risks whilst maintaining high standards of data quality, financial control and service delivery.
The successful candidate will have experience managing premium and claims accounting activities within an insurer, MGA, delegated authority or London Market environment and be confident working with bordereaux data and reconciliations.
What you’ll be doing
- Reconcile premium and commission transactions to ensure accuracy and completeness.
- Investigate and resolve accounting discrepancies in liaison with internal and external stakeholders.
- Support month-end and quarter-end reporting activities.
- Monitor outstanding balances and support collections and settlement activities where required.
- Maintain accurate records and audit trails in line with internal controls.
- Prepare, review and process:
- Risk bordereaux
- Paid bordereaux
- Aged Debt report
- Validate bordereaux against agreed reporting requirements and contractual terms.
- Ensure timely receipt and processing of bordereaux from brokers, coverholders and TPAs.
- Identify data quality issues, anomalies and reporting gaps.
- Work closely with underwriting, finance and claims teams to resolve exceptions and discrepancies.
- Produce MI and reporting relating to bordereaux submissions, settlements and outstanding items.
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Stakeholder Management
- Build strong working relationships across Underwriting, Claims, Finance and Operations.
- Respond to queries in a timely and professional manner.
- Provide guidance and support to colleagues on technical accounting and bordereaux processes.
Process Improvement
- Support continuous improvement initiatives across the Technical Accounts function.
- Identify opportunities to improve controls, efficiencies and reporting accuracy.
- Assist with audits, compliance reviews and delegated authority oversight activities.
- Support integration projects and operational change initiatives as required.
Who we’re looking for
- Experience within an MGA, insurer, syndicate, delegated authority or London Market environment.
- Strong understanding of insurance premium and claims accounting, with the ability to accurately manage financial transactions, settlements and reconciliations.
- Proven experience preparing, analysing and reconciling premium and risk bordereaux.
- Comfortable managing bordereaux submissions from receipt through to validation, reconciliation and reporting.
- Strong knowledge of the operational lifecycle between brokers, coverholders, TPAs and insurers.
- Demonstrable experience investigating and resolving accounting, settlement and data discrepancies.
- Advanced Excel skills, with the ability to manipulate large datasets and perform complex reconciliations.
- Highly numerate with exceptional attention to detail and accuracy.
- Able to prioritise competing deadlines whilst maintaining a high standard of work.
- Confident communicator with the ability to build effective relationships across underwriting, finance, claims and operations teams.
- Proactive and solution-focused, with a natural ability to identify issues and drive them through to resolution.
- Comfortable working independently while contributing positively within a collaborative team environment.
- Continuously seeks opportunities to improve processes, controls and operational efficiency.
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What you’ll get
When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.
And because we believe great work should be rewarded, here’s what you can look forward to:
- From 25 days holiday plus an extra half-day off to celebrate your birthday month
- Private medical cover for peace of mind
- Life insurance, income protection and sick pay to support you when you need it
- Charity and volunteering days so you can give back to causes you care about
What to expect
At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.
We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.
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