Key Purpose

The overall responsibility of the role is to manage a team of underwriters ensuring service levels and accuracy are maintained within the department. This is a mandated role which requires all loans to be approved in accordance with the division's Credit Risk Appetite.

Key Accountabilities

• Manage & support a team of Underwriters.
• Develop staff and promote self-improvement within the team.
• Maintain broker relationships that are integral to the growth of WOSL.
• Promote our Team Ethic.
• Maintain and review all internal process documents ensuring the relevant information used by the underwriting team is captured.
• Take ownership of UAT testing requirements of the business, ensuring the underwriting operating system functions as required.
• Take ownership of product set up in Fusion ensuring accuracy is maintained and the products reflect the requirements of the business.
• Ensure Quarterly One-to-Ones are carried out with the underwriters, ensuring all training and development needs are met.
• Prepare and deliver six-monthly and Yearly appraisals.
• Ensure all underwriting is in line with Company policy and regulation.
• Underwrite large loan applications (above £750K) and maintain a pipeline of cases.
• Be a referral point for Underwriters and broker support for queries on applications.
• Liaise with introducers, valuers and solicitors ensuring excellent working relationships are maintained.
• As a Mandate holder, ensure all cases are approved within the Group's Risk Appetite.