IIG LTD
Unified Collaboration Infrastructure Engineer
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LOCATION: Cheltenham, UK
Onsite 5 days per week
PERMANENT or FTC
CACI Ltd are currently looking for a Unified Collaboration Infrastructure Engineer.
Key Responsibilities:
- HS and LS Voice and Video telephony platforms.
- Partner Connectivity across the UK and overseas.
- Underlying infrastructure to support UC Applications.
- Develop additional UC skills to aid in the support of other UC Team Collaboration.
- Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team.
- Hardware installation/configuration.
- Infrastructure support Flexpod, NettApps.
Requirements:
- Network Infrastructure:
- LAN/WAN fundamentals, QoS for video and voice traffic.
- VLAN design, IP addressing.
- Secure device onboarding and certificate management.
- Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet).
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Unified Communications Platforms:
- Cisco UC products.
- Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server.
- Webex Control Hub administration.
- SIP protocol understanding.
- Interoperability and integration with Microsoft 365 or other UC tools.
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Servers & Storage:
- Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions).
- Expertise in virtualisation platforms (VMware vSphere).
- Storage provisioning, replication, and backup solutions.
- Cisco UCS, Hyperflex, FlexPOD.
- Netapp.
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Infrastructure Automation & Monitoring:
- Scripting and automation.
- Infrastructure as Code (IaC) experience (Terraform, Ansible).
- Splunk, Grafana.
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Video Conferencing Systems:
- Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series).
- Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways.
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Cloud Infrastructure:
- Amazon Web Services (AWS) architecture and management.
- Hybrid cloud deployments & integration with on-premise systems.
- Cloud networking, security groups, and resource optimisation.
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