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We are looking to recruit an individual to an Enhanced Unit lead role based in the RLB Café in the heart of the University of Plymouth’s thriving campus.
This is a fantastic opportunity for a motivated individual to join the company and take on the running of one of the biggest on campus. You will be responsible for the day-to-day operations of the unit as well as line management responsibility of the catering assistants and chef within it. With experience of working in a catering or retail environment, you will drive sales in line with the business plan and lead the unit in a calm and positive way whilst providing exceptional customer service.
You will have experience of working in a customer service environment, and have routine administration and financial understanding. A customer-focused mindset is essential and a drive to deliver on and exceed students, staff, and visitor’s expectations. A flexible approach to hours and work is essential, as is adaptability and the ability to maintain high standards at all times.
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This is an annualized hours contract, with the normal working pattern of 37 hours a week Monday-Friday during term-time. You will be expected to complete 1480 hours across a 12-month period.
Key Requirements:
You should be able to demonstrate that they have:
- Effective verbal and written communication skills
- Experience in managing other staff members
- Ability to work alone or as part of a team
- Ability to cope under pressure, in a calm and efficient manner
- Previous sales experience in a similar environment
- Good interpersonal skills
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For more information about the job and the person specification, please refer to the job description.
Application Process
Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, skills, and experience elements of the job description in your supporting statement.
Following the closing date of the vacancy, you will be notified of the outcome of your application in due course.
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