Bupa
Unit Manager Medicine
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Job Description: Unit Manager (Medicine)
Cromwell Hospital, Kensington, SW5 0TU
Full time (37.5 hours)
7 Months Fixed Term contract
Competitive Salary
We make health happen
As a Unit Manager, you will play a central role in ensuring our medical ward and Acute Admissions Unit deliver consistently safe, high‑quality, patient‑centred care. We make health happen by empowering our leaders to be visible, accountable, and responsive — supporting patients, families, and colleagues throughout the entire care journey. In this role, you will help uphold the highest professional standards, strengthen the nursing voice, and ensure our wards remain compliant, compassionate, and continuously improving. Through inclusive leadership, clinical excellence, and a commitment to learning, you will help shape an exceptional environment where both patients and staff thrive.
How you’ll help us make health happen
- Provide strong, senior clinical leadership across the medical ward and AAU, ensuring safe staffing, professional standards, and visible management presence.
- Support Team Leaders to deliver high‑quality, patient‑focused care, embedding an evidence‑based approach to clinical practice.
- Lead and monitor quality improvement initiatives, ensuring audits, documentation standards, and regulatory compliance are consistently met.
- Manage and investigate clinical incidents and complaints, embedding learning and driving service improvements across the unit.
- Promote an inclusive and positive culture, acting as a role model and supporting staff through coaching, performance management, and development.
- Work closely with the Modern Matron on workforce planning, safe staffing, resource management, and financial oversight.
- Build strong collaborative relationships with Consultants, the MDT, and Clinical Education teams to enhance clinical effectiveness and skills development.
- Ensure safeguarding, infection control, health & safety, and all governance processes are followed and upheld at all times.
- Deputise for the Modern Matron where required, supporting operational delivery and strategic initiatives across the service.
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Key Skills / Qualifications
Essential
- Registered Nurse with valid NMC registration.
- Teaching/assessing qualification.
- Significant clinical and management experience within an acute hospital setting.
- Experience leading change, embedding clinical improvements, and supporting service transformation.
- Experience in clinical audits, complaints management, and developing best‑practice protocols.
- Strong knowledge of NMC standards, CQC requirements, governance, safeguarding, and risk management.
- Excellent communication, influencing, analytical, and organisational skills; confident with Microsoft Office.
Desirable
- Management qualification (or working towards).
- Experience in research and development.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
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Joining Bupa in this role you will receive the following benefits and more:
- Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Support with travel costs via a season ticket loan or cycle2work.
- Discounted access to online gym sessions through Gympass.
- Various family friendly benefits.
- Free onsite massages as a recognition for your hard work.
- Opportunity to participate in our annual awards ceremony.
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Time Type: Full time
Job Area: Nursing & Theatres
Locations: Cromwell Hospital London
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