Home Instead
Universal Care Assistant
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Company Description
Home Instead Swindon & Vale of White Horse are a well-established, award-winning home care provider, supporting older people to live well and independently in the place they love most - their own home. We are proud to be a CQC ‘Outstanding’ rated provider, delivering exceptional care across Swindon, Highworth, Faringdon, the Vale of White Horse, and surrounding villages.
Job Description
Become a Universal Care Assistant - A Role Like No Other
Are you an experienced Care Assistant ready for something more varied, more rewarding, and more impactful?
We’re looking for a flexible, compassionate, and adaptable individual to join us as a Universal Care Assistant – known internally as a Universal Care Professional – a unique role designed for someone who thrives on variety and truly making a difference wherever they’re needed most.
This isn’t your typical care role. You’ll be at the heart of our service, stepping in to support clients across a range of care settings - ensuring no one is ever left without the exceptional care they deserve.
About the Role
As a Universal Care Assistant, you’ll provide high-quality care across a variety of services, including:
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- Domiciliary (home) care visits
- Emergency and short-notice support
- Waking nights and sleep-ins
- Temporary live-in care placements
Your role will include:
- Delivering personal care with dignity and respect
- Supporting with daily routines and medication
- Preparing meals and providing companionship
- Adapting quickly to different clients and environments
- Being a reassuring, friendly presence in times of need
No two days will look the same – and that’s what makes this role so exciting.
Pay & Benefits
- £13.30 per hour for care delivery
- £12.71 per hour for travel time
- 35p per mile mileage
- Enhanced rates for waking nights
- £130 per day for live-in care assignments
- Guaranteed contracted hours for stability and security
Plus:
- Paid training and ongoing development opportunities as part of our Care Skills Academy
- Pension scheme
- Referral bonus scheme
- Access to PayWise+ (get paid before payday)
- Free Blue Light Card & discounted fuel
- Supportive, close-knit team culture
- Access to our Wellbeing Hub
Why This Role Matters
As a Universal Care Assistant, you’ll play a vital role in ensuring our clients always receive consistent, high-quality care - even in unexpected or emergency situations.
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You’ll be the person we rely on to step in, adapt, and make a difference when it matters most.
Who We’re Looking For
- Previous care experience (essential)
- A flexible and open-minded approach to different types of care
- Confidence working across a variety of settings and clients
- A calm, reliable, and proactive attitude
- Willingness to work a mix of shifts, including nights and live-in when required
- A driver with access to a vehicle (essential)
Ready to Take the Next Step?
If you’re looking for a role where you can grow, challenge yourself, and truly make an impact, this is your opportunity.
Join a team that values you, supports you, and empowers you to deliver outstanding care every single day.
Apply now and become a Universal Care Assistant – because every client deserves exceptional care, whenever they need it.
Find out more about us here: homeinstead.co.uk/swindon
Please note: This role is UK-based, and employment is subject to the right to work in the UK.
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