Deloitte
Universal Underwriter (Operations) | Leeds or Sheffield | Hybrid
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Role: Universal Underwriter (Operations) | Leeds or Sheffield | Hybrid
Location: Sheffield (Hybrid)
Start Date: ASAP
End Date: 6 Months (initially)
Daily Rate: Competitive (Inside IR35)
Are you ready for your next career challenge? Are you an experienced Underwriter or Credit professional looking to take your career in a new direction?
We’re looking for a Universal Underwriter (Operations) to join a leading UK financial services organisation, supporting its retail banking customers and playing a key role in responsible lending decisions.
This is an excellent opportunity to use your existing underwriting and credit experience while developing your skills across a broader range of products, customers and business areas.
The role
As a Universal Underwriter, you’ll be responsible for assessing customers’ financial circumstances when they apply for lending facilities and making well-reasoned, responsible and evidence-based credit decisions.
You’ll also work closely with colleagues across the business to improve the customer journey, manage risk and ensure customers receive appropriate outcomes.
Key responsibilities include:
- Assessing customer financial circumstances and lending applications
- Making responsible credit and lending decisions in line with agreed lending standards
- Identifying potential fraud and helping minimise losses and bad debt
- Ensuring all policies, procedures and internal controls are followed
- Providing guidance and feedback to related business areas
- Supporting continuous improvement across the customer journey
- Reviewing policies and procedures and making evidence-based recommendations for change
- Working towards customer satisfaction, revenue and cost-containment objectives
- Ensuring relevant regulatory requirements are understood and applied
- Contributing to strong team performance and positive customer outcomes
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What we’re looking for
We’re keen to hear from candidates with experience in underwriting, credit assessment, lending operations or a related financial services environment. You’ll ideally have:
- Experience assessing lending applications and making credit decisions
- A good understanding of responsible lending and credit risk principles
- We don’t need the in-depth judgement lending skills, this role will involve reviewing data, checking policy & procedure, and following a decision tree approach to either accept or decline the low risk / non-complex mortgage application types
- Experience identifying fraud, risk and potential financial losses
- Knowledge of relevant regulatory requirements
- Strong analytical and decision-making skills
- Excellent attention to detail
- A customer-focused approach
- The confidence to challenge processes and identify opportunities for improvement
- Strong communication and stakeholder management skills
- An understanding of the wider UK financial services and retail banking environment
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What’s on offer?
This is a fantastic opportunity to join an established financial services organisation where you can build on your existing experience, develop new skills and progress your career. You’ll have access to professional development opportunities, a comprehensive benefits package and the opportunity to work within a collaborative and customer-focused environment.
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