NEOS Engineering Recruitment
UPS Maintenance Engineer
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MAINTENANCE ENGINEER – UPS
Location
Field-based – Thames Valley / M4 Corridor / M40 Region
Salary
£36,000 – £45,000 + Benefits
Hours
Monday – Friday, 40 hours per week
THE COMPANY
Our client is one of the UK's leading technical experts in standby power, Uninterruptible Power Supplies (UPS) and Combined Heat and Power (CHP) systems. With over 40 years' experience in the standby power and energy efficiency markets, the business supplies, installs, hires and maintains critical power systems and associated equipment, including generators, UPS systems and switchgear. With a strong family management structure, high standards of performance and ethics, and a mature financial position, the company operates from multiple locations across the UK and employs approximately 100 staff. The business also places a strong emphasis on staff development, offering robust training policies and opportunities for stable, long-term employment.
THE OPPORTUNITY
We are looking for an experienced Maintenance Engineer – UPS to join the Operations team. This is an excellent opportunity for an experienced UPS Engineer, UPS Maintenance Engineer or UPS Service Engineer to join an established and growing business operating across the generator, UPS and gas engine CHP sectors. The successful UPS Field Service Engineer / UPS Maintenance Engineer will be responsible for carrying out routine servicing, fault finding and remedial works across a range of UPS systems from 5kVA to 1MVA. The role will include scheduled servicing, remedial works and reactive breakdown response. A callout rota is also in operation, requiring participation in out-of-hours support.
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KEY RESPONSIBILITIES
- Carry out routine servicing and maintenance of UPS systems from 5kVA to 1MVA.
- Work as a UPS Maintenance Engineer, diagnosing and rectifying electrical and system faults.
- Complete remedial works, including minor and major UPS overhauls.
- Carry out UPS battery replacements.
- Work on new and replacement UPS installations.
- Respond to reactive breakdowns and act as the first responder on site.
- Complete scheduled preventative maintenance.
- Provide professional UPS Service Engineer support to customers across your assigned geographical area.
- Travel throughout the UK, primarily covering your assigned geographical area.
- Participate in the out-of-hours callout rota.
- Maintain high standards of customer service, cleanliness and personal presentation.
- Complete accurate engineering documentation and reports.
- Work independently while maintaining strong communication with the wider engineering team.
ABOUT YOU
The successful candidate will be an experienced UPS Engineer / UPS Maintenance Engineer who is comfortable working remotely and independently. You will need to be confident dealing with customers, diagnosing technical issues and working effectively in a fast-moving engineering environment. Experience as a UPS Field Service Engineer or UPS Service Engineer would be highly relevant to this position.
KEY SKILLS
- Positive mental attitude.
- Self-motivated and trustworthy.
- Comfortable working remotely with minimal supervision.
- Strong interpersonal and communication skills.
- Good verbal and written presentation skills.
- Comfortable with high-mileage driving.
- Willing to work away from home occasionally.
- High standards of cleanliness and personal presentation.
- Ability to think on your feet and solve problems effectively.
- Comfortable working within a hard-working, motivated and focused engineering team.
- A good sense of humour is always helpful.
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ESSENTIAL EXPERIENCE & QUALIFICATIONS
- 3–5 years' relevant experience as a UPS Systems Maintenance Engineer / UPS Engineer.
- Experience working across all major UPS brands.
- 18th Edition IEE qualification.
- Strong practical electrical engineering knowledge.
- Good IT skills, including Outlook, Excel and Word.
- Practical experience using laptop-based UPS system analysis and control programmes.
- Right to live and work in the UK.
DESIRABLE
- Manufacturer training qualifications.
- Mechanical or Electrical Engineering qualification.
- ECS Card.
- Own basic electrical and mechanical tool kit.
BENEFITS
- £36,000 – £45,000 salary.
- Company vehicle.
- Company phone.
- Cashplan health benefit.
- Bonus scheme.
- Enhanced maternity/paternity leave.
- 25 days' holiday, increasing through the company loyalty programme.
- Relevant technical training and development.
- Long-term career opportunities within an established business.
LOCATION
This is a field-based UPS Engineer position covering the Thames Valley / M4 Corridor / M40 region, with the primary patch including:
- Reading
- Slough
- Oxford
- Surrounding Areas
There will also be a requirement to travel throughout the UK and occasionally work away from home.
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