Transport for London
Urban Design Learning Administrator - Intern (Band 1)
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Job title: Urban Design Learning – Administrator, Intern
Salary: £28,860.00
Grade: Band 1
Contract type: Fixed Term Contract (up to 12 months)
Reference: 4925
Number of roles: 1 x Full Time
Contract details: Fixed Term Contract (up to 12 months)
Location: Hybrid, with office in Southwark, London
Application closing date: Friday 31st August
All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Overview Of Urban Design Learning
Urban Design Learning (UDL) is a network and training organisation hosted by Transport for London. It was founded in 2004 by two London borough officers and two councillors to support London public sector-built environment professionals understand the relatively new idea of ‘urban design’ at that time. Since then, UDL’s mission has been to provide training and support to local authority officers and councilors. We work across professional silos and bring together planners, highway engineers, councillors, housing officers, regeneration specialists, transport planners, landscape architects and heritage experts to help them deliver and maintain high quality places. We facilitate training, networking and better understanding within and between England’s built environment community, for example helping planners understand the work of architects and helping transport consultants understand the work of TfL and borough highway officers.
We have become one of the nation’s leading providers of training for built environment professionals and are a very cost-effective provider of continuing professional development to our subscribing members.
We deliver over 100 events per year. These include highly practical skills-based training sessions relevant to our members’ jobs, thought provoking and awareness raising debates and discussions, site visits and case studies to learn from, as well as opportunities for informal networking between member organisations.
Overview Of The Role
We are looking for an inspired, enthusiastic, and hard-working person to join the UDL team for up to a year. You will attend and help deliver our events and will have the opportunity to learn about planning, housing, streets and public space design thinking and best practice in England. You will work closely with UDL’s Business Manager and Events Officer.
We expect applicants to have a strong interest in the built environment. They must have, or be working towards, a degree or professional qualification in planning, highway engineering, architecture, urban design or other built environment field. They will need a good level of understanding of the sector and specialist terms used within the industry to draft notes and event takeaways.
We are also looking for someone with good organisational, communications and IT skills, with a sharp attention to detail.
Applicants will benefit if they are familiar with Zoom, Microsoft Teams, Miro, Vimeo, InDesign, websites and databases.
You will also have the opportunity to meet many built environment practitioners and will need to be good at communicating with people, with the ability to prepare summaries of debates, writing clearly and intelligently.
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Key Accountabilities
- Take an active part in team meetings, discussions and input to the development and delivery of UDL events, publications and other projects
- Manage event bookings including communicating with delegates when they have inquiries or special requirements, confirming bookings and sending reminder and post event emails
- Ensuring event presentations are saved, available and working well for speakers and sent to delegates after events
- Manage and maintain UDL’s website including recording attendance, dealing with unsubscribe and subscribe requests, updating event information and creating reports (e.g. numbers of bookings per organisation)
- Take responsibility for event administration including creating agendas, hosting on Zoom (or ensuring rooms are properly set up and IT systems functioning when hosting events in person), registering delegates for attendance records, taking notes during the events
- Support event managers with drafting event takeaways, summarising the main points made by speakers or delegates. Once signed off by the event manager and upload takeaways to the website
- With the help of others in the team, there is an opportunity to devise and carry out a personal research project that links to UDL’s purpose with an aim to develop a particular area of expertise that adds value to the team
Who You’ll Be Working With
You’ll be working with a range of teams and people, including:
- UDL Team - Attend regular team meetings, receive and give information about events and projects, problem solve logistics and/or Comms issues
- UDL Members & Delegates - Respond to booking requests and event queries, confirm event details and follow up after events with course materials
- TfL Facilities & Catering Teams (when hosting events in person) - Provide information about room layout and catering requirements as and when needed for events
Skills, Knowledge & Experience
We expect the post holder to have, or be working towards, a degree and professional qualification in planning, highway engineering, architecture, urban design or other built environment field.
Good level of understanding of the sector and specialist terms used within the field to draft notes from design reviews and event takeaways
Skills
We expect the post holder to:
- Be familiar with online tools such as Zoom, Microsoft Teams, Vimeo and Miro
- Have an understanding of websites and databases and how to edit/update them
- Have planning and organisational skills and a sharp attention to detail
- Have excellent communication and note taking skills
Experience
The role would suit someone commencing their career as a built environment professional.
- Urban design disciplines including public realm or street design, building design or planning policy or development management (desirable)
- Public sector-built environment practices (desirable)
- The development and delivery of training and networking events including CPD sessions (desirable)
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Application Process
Please apply with your CV only. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images. We may close this advert early if we receive a high volume of suitable applications.
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Equality, Diversity And Inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme (optional) (Delete if not applicable – LU spot grades/Q grades)
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.
Vetting Process
At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
TfL is currently unable to provide sponsorship to candidates for this role as the Home Office’s eligibility criteria for sponsorship will not be met. TfL keeps its approach under review in line with changes to UK immigration rules. We are also unable to provide advice or guidance on individual immigration queries and advise candidates to check the Government’s website for further information.
You may be required to undergo a Metropolitan Police NPPV1 (non-police personnel vetting) vetting process.
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