HealthHero
Urgent Care Assistant - Swindon (OOH, 6 months Fixed Term Contract, Part-time)
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Job Title: Urgent Care Assistant
Location: Wiltshire, Swindon and Bath and North East Somerset
Contract Type: Part-time, fixed-term
Duration: 6 months until February 2027
Shifts: Weekday evenings, weekends, and overnight sessions
About the Role:
HealthHero is seeking an Urgent Care Assistant to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon, and Bath and North East Somerset. This role involves driving, receptionist, and base duties.
- Driving: Safe and legal transportation of clinicians to patients' homes. Vehicle checks and recording of medications and consumables.
- Base: First point of contact for patients and carers. Support clinicians, communicate with patients, and maintain cleanliness.
- Medication and Stock Management: Maintain stock levels using computer systems, replenish car stock, and manage stock rotation and expiry dates.
Key Requirements:
- Flexible and resilient approach
- Ability to work in both clinical and mobile environments
- Comfortable with prolonged sitting and physically demanding tasks
- Full UK Driving License with no more than 6 penalty points
- Excellent attention to detail, administration skills, and ability to work confidently under pressure
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About You:
- Well-organized, hardworking, and personable
- Compassionate, respectful, and excellent communicator
- Strong administration skills
- Ability to work confidently under pressure and act professionally in emergency situations
About Us:
HealthHero is Europe's largest digital health provider, delivering 4 million consultations per year. Our Integrated Urgent Care (IUC) service aims to simplify healthcare and improve lives by making care instant, intelligent, and human.
Why Us?
- Competitive rate of pay with evening and weekend enhancements up to £17.16/hr
- Generous holiday entitlement up to 33 days per annum
- Company Pension Scheme
- Simply Health cash plan membership
- Life Assurance
- Free staff parking
Additional Information:
- Role involves working between 80 and 95 hours over a four-week period
- Successful applicants will need an Enhanced DBS
- We reserve the right to close this job early if we receive a sufficient number of applications
- We cannot offer a sponsor license to candidates who require sponsorship from their employer
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Equality, Inclusivity, and Diversity:
We welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.
Safeguarding:
Please see here for information relating to our commitment to safeguarding as a provider of healthcare.
Apply:
If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team at Recruitment-team@healthhero.com
Closing Date: Friday 4th September 2026 (5pm)
Working Base: Swindon (Moredon Medical Centre)
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