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Octane Recruitment

Used Car Handover Specialist

Hinckley
£28.1k/yr
Posted about 22 hours ago
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Used Car Handover Specialist - Leading to a sales role

Location: Hinckley

Salary: £28,089 basic per annum plus other company benefits

Hours: 42.5 hours per week, 5 working days Friday to Tuesday

Ref: 31342

Our client, a successful and rapidly growing independent car supermarket, has built a strong reputation for quality, value, and outstanding service. They now seek a friendly, well-presented Used Car Handover Specialist to support customers at the most important part of the purchase journey: collection day. If you are confident, customer-oriented, and enjoy making a positive first impression, this is a fantastic opportunity to be part of a forward-thinking, customer-centric automotive business based in Hinckley.

Used Car Handover Specialist Role:

  • Conduct final quality and presentation checks before handover including fuel levels, cleanliness, fitted accessories, and vehicle condition.
  • Prepare and organize all handover documentation, such as sales contracts, finance agreements, service history, registration forms, and user manuals.
  • Welcome customers on collection, guide them through the vehicle handover, and demonstrate key features, controls, and technology to ensure full confidence in their new car.
  • Deliver a professional, friendly, and customer-focused experience at every handover, maintaining brand presentation and communication standards.
  • Carry out post-handover follow-ups where required, offering support with after-sales queries, road-tax, insurance, or general vehicle questions.
  • Work closely with sales, admin, valeting, and workshop teams to ensure vehicles are prepared and ready on time, supporting smooth customer handovers and showroom flow.

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Used Car Handover Specialist Requirements:

  • Full UK driving licence (no more than 6 penalty points).
  • Previous experience in vehicle handover, delivery, or a customer-facing role within automotive or retail.
  • Strong attention to detail and high standards for presentation.
  • Excellent customer service and communication skills, able to present vehicles confidently, explain features, and paperwork to customers.
  • Good administration and organizational skills, including handling documentation and finance/paperwork accurately.
  • Willingness to work weekends and flexible hours (collections may occur at varied times).
  • Ability to work both independently and as part of a team (sales, valuation, valeting, workshop, delivery teams).

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How to Apply

If you are interested in applying for this Used Car Handover Specialist vacancy, then please, in the first instance, send me your CV and I will contact you on receipt.

All applications will be treated with the utmost confidentiality.

Consultant: Billy Olivier - Octane Recruitment


Octane Recruitment is a leading recruitment agency specializing in Automotive, Motor trade, Engineering, OEM, and various related industries.

We are recruiting across the UK for Service, Aftersales, and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.

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Skills

Customer Service
Vehicle Handover
Communication Skills
Attention To Detail
Administration
Organizational Skills
Vehicle Presentation
Documentation Management

Location

Hinckley, England, United Kingdom

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