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User Experience Analyst
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UX Analyst
Salary: £32,616 - £33,855
Location: Swindon
Working Arrangement: Hybrid
Contract: Fixed term until March 2029
Hours: Full-time
Overview
Our client is looking for a UX Analyst to help improve user experience across its digital channels through data, analytics and user research. You will gather and interpret user interaction data, define and measure digital metrics and provide actionable insights to inform product decisions. Working with multidisciplinary teams across digital, marketing and media, you will help ensure the development of digital products is evidence-led, accessible and focused on user needs.
Responsibilities
- Configure analytics tracking across digital channels.
- Monitor and analyse user interactions and feature performance.
- Define, implement and measure relevant digital metrics.
- Produce clear reports and data visualisations to support decision-making.
- Provide actionable insights to inform digital product development and improve user experience.
- Measure and monitor compliance with web accessibility requirements.
- Work collaboratively with developers, designers and other multidisciplinary colleagues.
- Help colleagues build their confidence in using and understanding analytical data.
- Contribute UX research within a user-centred design process.
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Requirements
- Experience configuring analytics tracking and analysing digital product performance.
- Experience creating reports and data visualisations and translating findings into actionable insights.
- Experience working collaboratively with developers, designers and other multidisciplinary teams.
- Knowledge of WCAG 2.2 Level AA web accessibility guidelines.
- Experience using analytical tools such as Google Tag Manager, GA4 or similar.
- Experience upskilling colleagues in the use and interpretation of analytical data.
- Experience conducting UX research as part of a user-centred design process.
Benefits
- Defined benefit pension scheme with a 28.97% employer contribution.
- 28 days' holiday.
- Corporate discounts.
- Free entry to heritage sites across England.
- Learning and development opportunities.
- Flexible working options may include job sharing, part-time working, compressed hours and different working locations, including hybrid working.
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Application Process
Applications will be assessed against the requirements listed above.
Our client uses a recruitment process designed to reduce bias. Rather than relying on CVs for most recruitment, candidates answer selection questions that allow their skills and suitability for the role to be assessed.
Application responses should be factually accurate, original and reflect your own experience. Where AI tools or other resources are used for support, candidates are encouraged to use generated content only as inspiration and write responses in their own words.
Interested? Click Apply to view the full vacancy and continue your application.
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