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User Experience Designer
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UX/UI/UR Designer & User Researcher
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.
Job Title: UX/UI/UR
Location: London/Corsham (occasional travel)
Duration: 31/03/2027
Rate: £447 per day (PAYE through FCSA Umbrella)
Job Description:
The UX/UI/UR Designer & User Researcher is responsible for ensuring that digital products and services are user-centred, intuitive, accessible, and aligned to business outcomes.
Working across Power Platform, ServiceNow, and other digital services, the role combines user research, service understanding, interaction design, and visual design to create high-quality user experiences that drive adoption, efficiency, and user satisfaction.
The successful candidate will work collaboratively with business stakeholders, developers, architects, business analysts, and end users to understand user needs, validate assumptions, and design solutions that balance user experience, business objectives, and technical constraints.
Key Responsibilities
User Research
- Plan and conduct user research activities including interviews, workshops, surveys, observation sessions, and usability testing.
- Develop user personas, user journeys, empathy maps, and service blueprints.
- Identify user pain points, opportunities, and unmet needs.
- Analyse qualitative and quantitative data to generate actionable insights.
- Present findings and recommendations to stakeholders in a clear and engaging manner.
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UX Design
- Create user flows, wireframes, prototypes, and interaction designs.
- Define intuitive navigation structures and user journeys.
- Design solutions that reduce complexity and improve task completion.
- Apply user-centred design principles throughout the product lifecycle.
- Validate designs through testing and iterative feedback.
UI Design
- Produce high-fidelity user interface designs and design assets.
- Ensure consistency with client branding, design systems, and accessibility standards.
- Create responsive designs for desktop and mobile experiences.
- Work closely with development teams to support implementation and maintain design quality throughout delivery.
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Skills & Experience
Essential
- Experience in UX design, UI design, and user research.
- Strong understanding of User-Centred Design (UCD) principles.
- Experience designing digital products, applications, or services.
- Ability to create user journeys, wireframes, and interactive prototypes.
- Experience conducting user interviews, workshops, and usability testing.
- Strong stakeholder management and workshop facilitation skills.
- Excellent communication and presentation skills.
- Experience using tools such as Figma.
Desirable
- Experience within Government, Defence, or highly regulated environments.
- Experience with Power Platform, ServiceNow, or enterprise applications.
- Knowledge of GDS Service Standard and accessibility requirements.
- Understanding of Service Design and Business Analysis practices.
- Experience working within Agile delivery teams.
If you are interested in this position and would like to learn more, please send through your CV, and we will get in touch with you as soon as possible. Please note, candidates are often shortlisted within 48 hours.
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