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User Experience Designer
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UX Designer - 5 month FTC
Up to £50,000 basic
3 days in the office, 2 days from home
Based in West London
We’re working with a fast-growing international B2B organisation to find an experienced UX Designer to help shape the next generation of digital experiences across a complex, multi-platform ecosystem.
This is a great opportunity for someone who enjoys solving genuine user problems, simplifying complicated journeys and creating intuitive, connected experiences at scale.
The role
You’ll take ownership of the end-to-end experience across a range of digital products and customer touchpoints, from websites and registration journeys through to mobile applications, onsite technology and internal platforms.
You’ll be responsible for bringing consistency and clarity to the user experience, identifying friction points and designing journeys that feel simple, personalised and genuinely useful.
What you’ll be doing:
- Define and design end-to-end customer and user experiences across multiple digital touchpoints
- Create cohesive UX across a range of products and platforms
- Improve registration and conversion journeys
- Develop personalisation strategies for different audiences
- Create customer journey maps and service blueprints
- Produce wireframes, user flows, prototypes and high-fidelity designs
- Conduct user research, usability testing and feedback sessions
- Balance user needs with commercial objectives and technical constraints
- Work closely with Product, Technology, Marketing and Operations teams
- Champion accessibility, inclusive design and UX best practice
- Help evolve design systems and standards to ensure consistency and scalability
- Influence UX strategy and contribute to the wider digital product roadmap
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What we’re looking for
You’ll be a confident UX Designer with a strong portfolio demonstrating your ability to take complex problems and turn them into clear, intuitive experiences.
You’ll ideally have:
- Strong experience across UX and digital product design
- A user-centred approach backed by research and testing
- Experience creating journey maps, wireframes and prototypes
- Excellent stakeholder and cross-functional collaboration skills
- The ability to work comfortably across multiple products and touchpoints
- A good understanding of accessibility and inclusive design
- Experience working with design systems and scalable digital experiences
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Nice to have
- Experience within events, SaaS, marketplaces or large-scale consumer platforms would be advantageous.
- Knowledge of CRM, registration, identity management or app-based platforms would also be useful.
Why this role?
This is a chance to join an established, international organisation at an exciting point in its digital evolution, where UX is becoming increasingly central to how customers interact with the business.
You’ll have genuine scope to influence the experience, work across a broad digital ecosystem and make a visible impact rather than simply designing within a single product.
If you're an experienced UX Designer looking for a role where you can own meaningful user journeys and influence digital experiences at scale, we'd love to hear from you.
Please note: sponsorship is not typically available for this position. A DBS or credit check may be required depending on the responsibilities of the role.
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