JeffersonLocke
User Experience Designer
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UX Designer | Leeds (Hybrid) | Competitive Salary
Do you love turning real customer problems into digital experiences people actually enjoy using?
We're working with a fast growing, market leading technology business that's transforming a traditionally complex industry. They're expanding their Product and Design team and looking for a talented UX Designer to help shape a consumer platform used by millions of people, at some of the most important moments in their lives.
About the role
You'll join a Product team responsible for bringing together multiple platforms into one seamless consumer app. It's a genuinely high impact role: you won't just be polishing screens, you'll be helping redesign how people navigate a process that's often stressful and confusing, and making it feel simple.
Day to day you'll:
- Design intuitive, accessible experiences across web and mobile
- Build user flows, wireframes, prototypes and polished UI designs
- Turn complex requirements into clear, effective customer journeys
- Work closely with Product and Engineering from discovery through to delivery
- Spot and prioritise opportunities to improve the customer experience
- Design connected journeys across multiple touchpoints
- Balance customer needs with business and regulatory requirements
- Use feedback and user behaviour data to measure the impact of your work
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What we're looking for
Essential:
- Strong user centred design experience across digital products
- A track record of mapping and improving end to end customer journeys
- Experience working in agile product and technology teams
- A portfolio that shows real problem solving, not just visual polish
- Solid grounding in UX, interaction design and information architecture
- Confidence building user flows, wireframes, prototypes and journey maps
- Strong Figma skills
- An understanding of accessibility and inclusive design
- Comfort using data and customer insight to guide design decisions
- Strong communication skills and the ability to work well with stakeholders
Nice to have:
- Experience designing consumer facing digital products
- Background in SaaS, PropTech, FinTech or LegalTech
- Experience across B2C or B2B2C journeys
- Familiarity with design systems and component libraries
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Hours and location
37.5 hours a week, typically 9am to 5.30pm, with hybrid working and flexitime available once you're through probation. Based in Leeds.
What's on offer
- Competitive salary based on experience, with annual reviews and clear progression
- 25 days annual leave plus bank holidays
- Private health insurance including dental, optical and hearing
- Income protection worth 4x base salary for up to 5 years
- Life assurance worth 4x base salary
- 24/7 health advice line and virtual GP access
- In house barista and daily snacks
- Regular team breakfasts and lunches
- £100 spot prize recognition awards
- Work From Anywhere weeks
- Referral bonus up to £2,000
- Birthday and work anniversary gifts
- Regular socials: summer and Christmas parties, hikes, pub quizzes and more
If you'd like to build your career shaping products used by millions of people, while working with modern tools and a genuinely supportive team, we'd love to hear from you.
Apply through Jefferson Locke, in complete confidence.
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