Futureheads Recruitment | B Corp™
User Researcher | 6 Month Contract | Gov Project | £400 p.d (Outside IR35) | Remote (UK-Based)
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User Researcher | 6 Month Contract | Gov Project | £400 p.d (Outside IR35) | Remote (UK-Based)
Role
User Researcher (Inclusive Research)
Rate
£400 p.d (Outside IR35)
Duration
6 month contract
Client
Consultancy - Public Sector Project
Location
Remote (with some external field studies in London)
Starting
October 2026
Futureheads is partnered with a boutique transformation consultancy that takes a design-led approach to helping organisations tackle complex discovery challenges. Specialising in AI readiness and organisational transformation, the consultancy deploys small, highly skilled teams that combine rigorous research, evidence-driven delivery and strategic thinking to help clients understand what needs to change and how to deliver it.
The consultancy is preparing for a potential upcoming public sector engagement and is looking to speak with experienced User Researchers who specialise in inclusive and accessibility-focused research.
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Working alongside a leading accessibility expert, you will design and deliver qualitative research with disabled people and people with a wide range of access needs across both digital experiences and real-world environments. This will likely include ethnographic fieldwork, contextual interviews, usability testing and observational research, helping to ensure services are accessible, inclusive and effective for all users.
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Previous experience working within government or delivering research in line with GDS principles would be advantageous, although it is not essential.
Requirements
- Experience conducting inclusive research with disabled people and people with a broad range of access needs.
- Previously worked within complex service environments where digital and physical experiences intersect, such as healthcare, public services, transport, education or assistive technology.
- Experience planning and delivering ethnographic, contextual and field-based research in real-world environments.
- Recruited, engaged and supported diverse participant groups.
- Good understanding of digital accessibility standards and frameworks, including WCAG.
- Strong stakeholder management, facilitation and communication skills.
- Willingness to travel to London for occasional stakeholder meetings and in-person research activities.
- Available to interview at short notice and able to start within 4–6 weeks.
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