Hays
User Researcher
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Your new company
Hays are currently recruiting for a User Researcher to join a large-scale digital transformation programme based in Liverpool.
This is an exciting opportunity to work within a multidisciplinary delivery team, helping to shape and improve digital services through user-centred design and evidence-based decision-making.
Your new role
- Plan, design and conduct user research across a range of digital products and services.
- Engage with users and stakeholders to understand needs, behaviours and pain points.
- Analyse research findings and translate insights into actionable recommendations.
- Present research outcomes to stakeholders in a clear and engaging way.
- Work closely with Product Managers, Business Analysts, Service Designers, UX Designers and Delivery Teams.
- Champion user-centred design principles throughout the project life cycle.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll need to succeed
- Proven experience working as a User Researcher within digital transformation programmes.
- Strong understanding and practical experience of Government Digital Service (GDS) standards and service design principles.
- Experience planning and delivering a range of qualitative and quantitative research methods.
- Ability to communicate complex findings to both technical and non-technical audiences.
- Experience working within agile, multidisciplinary teams.
- Strong stakeholder engagement and facilitation skills.
What you'll get in return
- Initial 6-month contract with potential extension.
- Hybrid working arrangement based in Liverpool.
- Opportunity to contribute to services that have a real impact on users.
- Collaborative and supportive delivery environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills