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Utilities Coordinator

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Are you organised, commercially aware and confident working with numbers, people and competing priorities?
We are looking for a proactive Utilities Coordinator to join our team. This is a varied role for someone who enjoys solving problems, coordinating activity and making sure queries are followed through to resolution. You don`t need previous housing or utilities experience. If you have a finance background, or strong administration and coordination experience, we want to hear from you.
Job title: Utilities Coordinator
Location: Birmingham | Hybrid - 1 day per week in the office
Salary: £25,000-£28,000
What will you be doing?
As a Utilities Coordinator, youll be a key point of contact for brokers, external suppliers and internal stakeholders, including electrical and housing teams. Youll help keep things moving by:
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- Investigating and resolving queries from brokers, suppliers and internal teams
- Arranging site visits for engineers
- Managing invoicing queries and checking information is accurate
- Coding invoices correctly
- Coordinating electrical team reconnections
- Supporting the day-to-day administration of utility services
- Keeping stakeholders updated and ensuring issues are followed through to completion
- Working with different teams and adapting your communication style to suit your audience
What are we looking for?
We`re looking for someone who is organised, practical and confident dealing with people at all levels.
You`ll ideally have:
- Finance experience or strong administration and coordination experience
- Good Excel skills, including experience using pivot tables
- Excellent communication skills and the ability to adapt your language when speaking with different stakeholders
- Strong attention to detail and accuracy
- The ability to investigate issues, identify solutions and take ownership
- Good organisation skills and the ability to manage multiple priorities
- A proactive approach and the confidence to work independently


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No housing or utilities experience? No problem.
You dont need specialist knowledge of housing or utilities to succeed in this role. Were more interested in your transferable skills, your ability to learn and your confidence in dealing with queries, data and people.
If youre looking for a varied coordination role where you can use your finance, administration or organisational skills and make a real difference every day, wed love to hear from you.
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