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Utilities Programme Director (Grid Software & Transformation)
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About the Role
We are working with a leading global technology and consulting organisation that is looking to appoint a Utility SME / Regional Manager to lead major utilities programmes across the UK.
This is a senior leadership role responsible for overall business performance, account growth, delivery oversight, customer relationship management, and operational excellence across large-scale utilities programmes.
The successful candidate will bring deep Utilities domain expertise, strong regional leadership experience, and a proven background across utility grid software and digital transformation environments. This includes areas such as Power Generation, Transmission, Distribution, Renewables, Grid Modernisation, ADMS, EMS, SCADA, and Digital Utility Transformation.
This role would suit an experienced Utilities leader, Regional Manager, Programme Director, Delivery Director, or Utilities SME who has managed multi-million-pound or multi-million-dollar portfolios, led cross-functional teams, and worked closely with senior customers and internal stakeholders.
Key Responsibilities
- Take ownership of business performance, account growth, delivery oversight, and customer relationships across assigned utilities programmes.
- Lead large utility industry programmes across the assigned region.
- Manage multi-million-pound or multi-million-dollar portfolios across Utilities, Grid Software, or Digital Utility Transformation.
- Drive operational excellence, resource management, and customer experience.
- Develop and implement regional business plans and strategic plans aligned with wider organisational objectives.
- Build and maintain relationships with customers, partners, regional leaders, and internal teams.
- Lead and manage cross-functional teams across services, support, and engineering.
- Provide guidance, coaching, and development support to team members.
- Act as a key liaison between regional teams, global utilities leadership, and external stakeholders.
- Ensure effective communication, issue resolution, and governance across programmes.
- Support account growth and customer success within the Utilities sector.
- Adhere to quality processes and support customer requirements, including occasional after-hours calls where required.
- Travel to customer sites as needed.
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Skills & Experience Required
- Significant experience within the Utilities sector, ideally across grid software, digital utility transformation, or large-scale utility programmes.
- Strong knowledge of utility grid software such as EMS, ADMS, DERMS, and Grid Automation.
- Experience across Power Generation, Transmission, Distribution, Renewables, Grid Modernisation, SCADA, or related Utilities domains.
- Proven experience managing large programmes, portfolios, or regional business operations.
- Experience managing P&L, account growth, delivery oversight, or customer success.
- Strong leadership experience across cross-functional teams, including services, support, and engineering.
- Ability to develop and execute regional strategies and business plans.
- Strong customer relationship management and stakeholder engagement skills.
- Excellent communication, leadership, and strategic planning capability.
- Ability to work in a fast-paced environment and manage complex customer requirements.
- Knowledge of IT solutions for the Utilities industry would be advantageous.
- Willingness to travel to customer sites where required.
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What’s on Offer
- Senior Utilities leadership opportunity within a leading global technology and consulting organisation.
- Opportunity to lead major Utilities programmes across the UK.
- Exposure to large-scale Grid Software, Digital Utility Transformation, and operational excellence initiatives.
- Senior stakeholder engagement across customers, partners, regional teams, and global leadership.
- Competitive salary and benefits package.
- Pension, healthcare, life assurance, laptop, and phone.
- Access to extensive training, development, and career progression opportunities.
Apply
If you are an experienced Utilities leader with strong knowledge of grid software, regional programme leadership, and customer relationship management, we would be keen to speak with you.
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