• Leadership and Development:

  • Lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources.
  • Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.

• Impact and Responsibility:

  • Will have an impact on the work of related teams within the area.
  • Partner with other functions and business areas.
  • Takes responsibility for end results of a team’s operational processing and activities.
  • Escalate breaches of policies/procedure appropriately.
  • Take responsibility for embedding new policies/procedures adopted due to risk mitigation.
  • Advise and influence decision making within own area of expertise.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
  • Deliver your work and areas of responsibility in line with relevant rules, regulation, and codes of conduct.

• Knowledge and Judgement:

  • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services, and processes within the function.
  • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Make evaluative judgements based on the analysis of factual information, paying attention to detail.
  • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.

• Communication and Networking:

  • Guide and persuade team members and communicate complex/sensitive information.
  • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside the team and external to the organisation.

Barclays Values and Mindset

• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right.
• They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.

Join Us as a UX Copywriter

Helping create clear, user-focused content that enables customers and colleagues to navigate digital experiences with ease. This role sits within a collaborative design environment, working closely with Product, Design, Research, and Business teams to deliver content that meets user needs while supporting business goals.

Responsibilities

As a UX Copywriter, you will:

• Shape content across digital journeys, ensuring every interaction is clear, consistent, and accessible.
• Turn detailed information into straightforward language, helping users complete tasks efficiently while maintaining Barclays' standards for quality, compliance, and customer experience.
• Influence how people experience our products and services at scale, contributing to digital experiences that make banking easier to use, more intuitive, and accessible for a wide range of customers and colleagues.

Essential Skills

• Experience creating user-focused content and adapting tone and style for different audiences and digital channels.
• Effective communication and collaboration skills, with the ability to work closely with multidisciplinary teams and stakeholders.
• Careful attention to detail, supported by proofreading, editing, and content quality assurance skills.

Highly Valued Skills

• Experience working within a regulated or financial services environment, with an understanding of associated risks and regulatory requirements.
• Experience working with structured copy processes, content governance, and documentation standards.
• Knowledge of WCAG (Web Content Accessibility Guidelines) and digital accessibility requirements, with the ability to apply inclusive content design practices.

Assessment

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Location

This role will be based in Manchester.