Zuto
UX Product Designer
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UX Product Designer
Location: Manchester City Centre
Who We Are
Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.
Since our journey began in 2006, we’ve grown to a team of over 550 people all driven by a shared purpose: to make buying a car transparent and hassle-free.
We know how important cars are in people’s everyday lives, for work, family, and freedom, and that’s why we’re proud to help hundreds of thousands of customers every year. From day one, we’ve been redefining what success looks like, creating something special at Zuto: a business that leaves a lasting, positive legacy.
If you’re excited by understanding customers, experimenting with new ideas, and using AI to completely rethink how quickly great experiences can be designed and tested, you’ll fit right in.
The Role
As our UX Product Designer, you’ll play a key role within our Growth team, helping turn customer problems and commercial opportunities into experiences we can rapidly put in front of real customers.
- Combine user research, voice-of-customer insight, and behavioural data with a fast-paced optimisation mindset.
- Take ideas from initial concept to high-quality, testable prototypes in days rather than weeks.
- Use AI as a fundamental part of your work, exploring more ideas, accelerating prototyping, and validating assumptions faster.
- Lead the development of an AI-enabled design system that helps dramatically reduce the time between having an idea and getting genuine customer feedback.
Success isn't measured by how many screens you design. It's measured by how quickly you help us discover what works and how effectively those learnings help more customers successfully finance a car through Zuto.
What you'll be doing
Rapid Experience Design
- Turn ideas into high-quality prototypes at exceptional speed, helping teams move from concept to customer feedback in days rather than weeks.
- Create customer journeys, wireframes, user flows, and prototypes that make ideas tangible and easy to test.
- Translate customer problems, commercial opportunities, and product hypotheses into experiences customers can genuinely interact with.
- Use strong UX and interaction design principles to create intuitive, simple, and effective customer journeys.
- Rapidly iterate designs based on insight, experimentation, and customer feedback.
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AI-Native Design & Systems
- Use AI tools every day to accelerate ideation, prototyping, content creation, interaction design, and design production.
- Build and evolve an AI-enabled design system designed around rapid experimentation and reusable patterns.
- Create systems and processes that allow teams to move from idea to customer validation significantly faster.
- Continuously explore emerging AI capabilities, tools, and workflows that increase design velocity and reduce unnecessary effort.
- Help shape what an AI-native product and design function looks like at Zuto.
Experimentation & Product Collaboration
- Work closely with Product, Marketing, Partnerships, and Data to identify opportunities, shape experiments, and improve customer outcomes.
- Partner with our Conversion & Experimentation capability to turn hypotheses into experiences that can be rapidly tested.
- Use customer insight, behavioural data, and experimentation results to continuously refine experiences.
- Learn from best-in-class digital products and bring relevant ideas and inspiration into Zuto.
- Rapidly translate inspiration and insight into concepts we can test with customers.
- Use evidence rather than opinion to inform design decisions.
Customer Experience & Insight
- Develop a deep understanding of our customers, their motivations, behaviours, and the barriers they experience.
- Combine user research, customer feedback, and behavioural data to identify opportunities for improvement.
- Champion the customer throughout the design and experimentation process.
- Ensure design decisions balance customer needs with commercial outcomes.
- Identify friction within existing journeys and design simpler, more effective experiences.
What You'll Need
We’re looking for someone who combines strong UX fundamentals with speed, curiosity, and a genuine desire to experiment.
You’ll need:
- Proven experience designing digital products and customer experiences.
- Strong UX and interaction design fundamentals.
- An exceptional ability to move from idea to prototype quickly without compromising on the thinking behind it.
- Experience building and evolving scalable design systems.
- A product mindset and strong commercial awareness, understanding how design decisions influence both customer and business outcomes.
- Experience using customer insight and behavioural data to inform design decisions.
- A highly iterative mindset where learning quickly is more important than chasing perfection.
- Strong collaboration skills and experience working closely with Product, CRO, Engineering, and Data teams.
- A high-ownership mentality and bias towards action.
- Natural curiosity about emerging technology and best-in-class digital experiences.
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AI Fluency
AI isn't an add-on to this role — it's fundamental to how we want our design capability to operate.
We're looking for someone who is already genuinely AI-fluent and actively using AI to accelerate design, prototyping, and experimentation.
You'll constantly explore how AI can help you move faster, reduce manual design work, generate and test more ideas, and ultimately shorten the journey from idea → prototype → customer feedback → learning.
Why Join Zuto?
At Zuto, we don’t just talk about supporting our people, we live it. Here’s what makes being a Zutonite so special:
Financial Wellbeing
- Pension scheme, life assurance & income protection
- Free independent financial advice
- Lifestyle, restaurant & shopping discounts
- Cycle to work scheme
Physical & Mental Wellbeing
- GP Anytime service for you and your family
- Health cash back plan & access to wellbeing apps
- Discounted gym memberships and free digital fitness classes
Family Friendly
- Enhanced caregiver leave (primary & secondary)
- Flexible and shared parental leave
- Fertility and foster-friendly policies
Culture & Perks
- Birthdays off and volunteer days
- Bring your dog to work and enjoy free in-office massages
- Regular social events from team nights out to hikes, to sports clubs, and more
- Regular gifting and celebrations throughout the year
Apply Today
Be part of a certified B Corp that’s changing car finance for good and have fun while doing it.
Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.
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