• You'll own marketing strategy and delivery across exhibitions, events, learning programmes and the wider public programme
• You'll work with colleagues across Audience Insight, Customer Growth, CRM, Communications, Learning and Commercial
• You'll be responsible for growing visitor numbers, driving ticket sales, increasing participation from diverse audiences and ensuring V&A East becomes one of London's most exciting cultural destinations

What Success Looks Like

Your role is to simplify complexity, create clarity and ensure marketing owns outcomes rather than simply campaigns.

• You'll create marketing that is audience-led, commercially effective, creatively ambitious, culturally relevant, insight driven and measurable
• You'll manage a Venue Marketing Executive while influencing teams across the wider organisation

Who We're Looking For

You may currently work in live entertainment, visitor attractions, cultural venues, sport, hospitality, retail or another customer-facing environment. You've managed high-profile campaigns, worked with agencies, developed partnerships and understand how to balance commercial objectives with audience development. Most importantly, you're excited by building something.

• You enjoy creating structure
• You use insight rather than assumption
• You care about measurable impact
• You thrive in collaborative environments where no two days are the same

Why This Role Matters

Very few marketers get the opportunity to help shape a cultural destination from the beginning. This is one of those opportunities.