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Value Added Services Supervisor
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Value-Added Services (VAS) Supervisor – Stowmarket
About CEVA Logistics
CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. With operations in 170+ countries, over 110,000 employees, and 1,500 sites, we are one of the Top 5 global 3PL providers.
Discover our belief in employees as our greatest asset—only by engaging and empowering our diverse, global team can we co-create value with customers through innovative solutions. Our offer? A dynamic work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA, we Rise in Motion. Your career thrives here, growing as fast—and as far—as your ambitions. Join almost 200 nationalities, crafting the future of global trade. We deliver essential goods with relentless purpose, shape the future, and push boundaries in an ever-evolving world. The pace is fast, challenges are real, but so are the rewards: growth, fulfilment, and meaning.
This is your journey, not just your job.
Stowmarket – Value-Added Services (VAS) Supervisor
We are looking for a driven and enthusiastic individual to lead our rework and value-added services operations at Stowmarket. As VAS Supervisor, you will excel as a strategic leader, ensuring operational excellence, high-quality standards, and exceptional customer service—Monday to Friday, 07:00–15:30.
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Responsibilities
Reporting to the VAS Manager, your role will include:
- Leading and motivating a team of operatives to deliver daily operational targets efficiently and effectively.
- Monitoring and improving productivity, performance, and quality, identifying efficiency gains and workflow optimisations.
- Training and onboarding staff, ensuring compliance with Standard Operating Procedures (SOPs), customer requirements, and health & safety protocols.
- Building strong customer relationships through transparent communication of project updates, service levels, and performance.
- Overseeing quality control processes, including sample approvals and thorough inspections, to comply with customer specifications.
- Maintaining accurate inventory records, stock control, and workplace organisation to the highest standards.
- Resolving operational issues promptly, balancing workloads, and driving continuous improvement initiatives.
Requirements
Our ideal candidate will be:
✅ A seasoned operations supervisor with proven experience in fast-paced warehouse, logistics, or 3PL environments.
✅ Confident in leading and motivating diverse teams while maintaining high performance and productivity outcomes.
✅ Proficient in Warehouse Management Systems (WMS) with strong computer skills.
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✅ An exceptional communicator, capable of collaborating with customers, stakeholders, and cross-functional teams.
✅ Proactive and hands-on—melding strong management with practical operational support when required.
✅ Committed to continuous improvement, identifying inefficiencies and driving practical solutions.
✅ Organised, calm under pressure, and adaptable to shifting priorities.
Highly desirable: Previous experience in contract logistics or 3PL operations.
Why Join CEVA?
CEVA actively invests in your professional and personal growth. We offer:
✔ Competitive annual leave + a generous holiday buy scheme ✔ Pension and life assurance support ✔ Exclusive employee benefits platform with discounts on gym memberships, retail, travel, and hospitality brands
Need to drive your career? Work with one of the world’s top logistics providers—apply now.
Tomorrow Starts with CEVA
We are dedicated to fostering an equal and inclusive workplace, where every candidate is assessed fairly and without bias. Our commitment to diversity ensures we attract, hire, and retain the best talent.
Note: Candidates will undergo mandatory right-to-work checks for the UK and Ireland.
At CEVA, every role is a step forward. #RiseInMotion
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