Various Roles, Supported Accomodation Deputy and Residential Care Worker

Leadership and Management

Where undertaking Deputy Manager responsibilities:

• Support the Registered/Service Manager with the day-to-day management of the service.
• Provide leadership, guidance and support to residential/support workers.
• Lead shifts and act as the senior member of staff when required.
• Assist with staff rotas and ensure appropriate staffing levels are maintained.
• Support the induction, training, supervision and development of staff.
• Promote a positive, professional and supportive team culture.
• Monitor staff performance and compliance with organisational policies and procedures.
• Assist with audits, inspections, monitoring visits and quality assurance activities.
• Support continuous improvement within the service.

Key Working and Documentation

• Take responsibility for key-working duties where required.
• Contribute to the development and review of individual care/support plans.
• Maintain accurate daily records, case notes, incident reports and other required documentation.
• Ensure records are completed in a timely, factual and professional manner.
• Communicate effectively with social workers, local authorities, education providers, health professionals, families and other relevant agencies.
• Attend and contribute to team meetings, reviews, handovers and professional meetings.
• Maintain confidentiality and comply with data protection requirements.

Daily Living and Household Responsibilities

• Support young people with cooking, budgeting, cleaning, shopping, personal organisation and other practical life skills.
• Encourage young people to take appropriate responsibility for their environment.
• Help maintain a clean, safe, welcoming and homely environment.
• Support young people to attend appointments, education, activities and community events.
• Promote healthy lifestyles and positive routines.

Essential Requirements

• Genuine commitment to improving outcomes for children and young people.
• Experience working with children, young people or vulnerable individuals.
• Experience within residential childcare, supported accommodation, social care, education or a related setting is desirable.
• For Deputy Manager positions, previous supervisory or leadership experience is desirable.
• Strong understanding of safeguarding and professional boundaries.
• Excellent communication and interpersonal skills.
• Ability to build positive and professional relationships with young people.
• Ability to manage challenging situations calmly and appropriately.
• Ability to work effectively both independently and as part of a team.
• Good written and verbal communication skills.
• Reliable, responsible and flexible approach to work.
• Willingness to work shifts, including evenings, weekends, bank holidays and sleep-ins where required.

Qualifications and Experience

Desirable:

• Level 3 Diploma in Residential Childcare or equivalent.
• Level 3 qualification in Children & Young People's Workforce, Health & Social Care or a related discipline.
• Management or leadership qualification for Deputy Manager positions.
• Experience working within Ofsted-regulated children's services.
• Experience supporting young people with complex emotional, behavioural or social needs.
• Knowledge of trauma-informed and therapeutic approaches.
• Knowledge of relevant safeguarding legislation, regulations and best practice.

Personal Attributes

We are looking for individuals who are:

• Caring, compassionate and empathetic.
• Patient, resilient and emotionally mature.
• Reliable and dependable.
• Positive role models for children and young people.
• Confident, approachable and professional.
• Able to establish and maintain appropriate boundaries.
• Organised and able to prioritise competing demands.
• Proactive, solution-focused and willing to take responsibility.
• Committed to equality, diversity and inclusion.
• Passionate about helping children and young people achieve their potential.

Safeguarding and Pre-Employment Checks

We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.

The successful applicant will be required to complete appropriate pre-employment checks, including an enhanced DBS check where applicable, satisfactory references, employment history checks and verification of relevant qualifications.

All employees are expected to comply with safeguarding procedures, organisational policies, professional standards and all relevant legislation and regulatory requirements.

Overall Responsibility

The post holder will contribute to the provision of a safe, nurturing, supportive and empowering environment where children and young people are treated with dignity and respect and are supported to develop their independence, achieve positive outcomes and reach their full potential.