Johnson & Johnson MedTech
VELYS Clinical Trainer | J&J MedTech | Orthopaedics | North East London-Cambridge-St Albans
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MedTech Sales - Clinical Sales – Surgeons (Commission)
Job Category
Professional
Job Locations
- Cambridgeshire, England, United Kingdom
- Hertfordshire, England, United Kingdom
About the Role
Are you passionate about orthopaedics and eager to drive the next generation of robotic solutions into the market? We are looking for an enthusiastic and driven individual to join our team as a VELYS Clinical Trainer. This is your chance to be at the forefront of our surgical innovation, bringing cutting-edge technology to life and transforming patient outcomes.
Purpose
As a VELYS Clinical Trainer, you will serve as the clinical and technical expert for VRAS. You’ll work directly with surgeons and nursing teams during a comprehensive Hypercare period, ensuring an accounts seamless transition to robotic-assisted surgery for Knee replacements.
Your Role Will Include
- Leading the installation and onboarding process for the VRAS system.
- Delivering exceptional clinical and technical support during initial procedures.
- Building strong relationships with both clinical and non-clinical stakeholders, while collaborating with our Joints Team to onboard customers.
- Supporting promotional activities to prospective customers at Local and National congresses and events.
Key Responsibilities
- Act as the VRAS product expert, presenting solutions to a variety of stakeholders across NHS and private healthcare in collaboration with Joints and Capital Sales teams.
- Manage installation logistics and provide technical service to ensure a smooth customer experience.
- Support VELYS accounts to drive usage and turn rates.
- Guide surgical teams through their initial robotic procedures, sharing best practices and fostering confidence in the technology.
- Deliver comprehensive training to hospital departments, including sterile processing and engineering teams.
- Collaborate with local team to ensure they are adequately trained and supported, enabling them to independently provide robotic case coverage after the Hypercare period.
- Stay ahead of industry trends, competitor products, and the latest robotic innovations.
- Support the rollout of new software updates and product lines.
- Troubleshoot technical challenges swiftly and effectively, acting as the first line of service for complex issues.
- Build strong, lasting relationships with customers, providing expert guidance and support throughout their robotic surgery journey.
- Represent the VELYS Robotic-Assisted Solution at local and national congresses and events, supporting promotional activities to engage prospective customers and highlight the value of our technology.
- Collaborate with internal teams, including Field Service Engineers (FSE) and Digital Surgery partners, to deliver a unified customer experience.
- Work autonomously with a results-driven mindset, while contributing to team objectives.
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What You’ll Bring
- A deep passion for orthopaedics and a genuine excitement for advancing surgical innovation.
- A technical mindset with the ability to troubleshoot and adapt quickly in high-pressure situations.
- Exceptional communication and relationship-building skills to engage diverse stakeholders.
- Strong knowledge of knee arthroplasty and an interest in robotic-assisted technologies.
- A collaborative and proactive approach, ensuring the best outcomes for customers and patients.
Why Join Us?
This is more than a job—it’s an opportunity to make a meaningful impact in healthcare by delivering the next generation of robotics to the market. Join us to lead the way in transforming orthopaedic surgery, elevating patient outcomes, and shaping the future of healthcare innovation.
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Who Are We Looking For?
- BA/BS is required.
- Demonstrate aptitude in technical skills, technology systems, and administrative procedures.
- Exposure with Medical or Surgical software/digital and/or capital equipment.
- Experience with Joint Reconstruction in Hips/Knees.
- The ability to travel is required – up to 50%.
- Valid Driver’s license.
What’s in it for YOU?
It’s important to us that you feel you can bring your whole self to work; at Johnson & Johnson we provide an environment for you to fulfil your career aspirations as well as promoting your physical and mental wellbeing. As part of our offering, you will receive a competitive compensation and benefits package as well as benefits that can be tailored to what is valuable to you throughout different stages of your life. Examples of this include: online Digital GP, private healthcare, Retail Vouchers, Discounted & Subsidised Gym memberships and you can get to support community projects as part of our global Corporate Social Responsibility programme.
Required Skills
Preferred Skills: Account Management, Analytical Reasoning, Business Behavior, Collaboration, Cultural Competence, Customer Analytics, Customer Centricity, Healthcare Trends, Learning Agility, Market Knowledge, Market Research, Oracle Customer Data Management (CDM), Problem Solving, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection.
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