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About The Role
The Vendor Business Manager is the commercial owner and champion of their portfolio, accountable for defining strategy, accelerating growth, and maximising profitability. Working closely with Sales, Strategy, and vendor partners, the Vendor Business Manager will lead the development and execution of portfolio strategies that utilise vendor partnerships, ensure Jigsaw24's solutions are effectively positioned to meet customer needs, and ultimately maximise revenue and profit growth.
Key Duties and Responsibilities
Portfolio Strategy
- Develop and execute a portfolio strategy aligned to Jigsaw24's commercial objectives, growth ambitions, market opportunities, and customer demand.
- Own and optimise the end-to-end portfolio lifecycle, defining pricing guardrails, ensuring products and solutions remain competitive, differentiated, and aligned to business priorities.
- Utilise market intelligence, competitor insight, emerging technologies, and performance data to identify opportunities, mitigate threats, and inform portfolio direction and investment decisions.
Strategic Vendor Management
- Build and maintain strategic relationships with key vendors and partners to create commercial advantage and competitive differentiation.
- Secure competitive pricing, incentives, rebates, and growth programmes that maximise profitability and support portfolio objectives.
- Act as the commercial lead for strategic vendor partnerships, aligning partner investment and engagement to business growth priorities.
Sales Enablement & Solution Adoption
- Equip sales teams with the knowledge, tools, messaging, and commercial guidance required to drive solution-led selling approaches that establish services-wrapped hardware as the standard customer proposition.
- Monitor sales pipeline, support sales with internal or vendor support, identify opportunities for growth within your portfolio, and deliver that into sales.
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Commercial Performance
- Drive revenue growth and gross profit performance across assigned hardware and software portfolios.
- Develop and implement pricing, profitability, and commercial strategies that maximise financial performance and support business objectives.
- Deliver incremental high-margin attach opportunities through effective solution positioning, commercial planning, and data-driven decision making.
- Lead the portfolio go-to-market strategy, aligning Sales, Marketing, Commercial, and vendor stakeholders behind shared growth objectives, whilst communicating portfolio performance, opportunities, and risks across the business.
Education, Skills, Knowledge, and Experience
- Strong commercial acumen with a proven ability to drive revenue growth and profitability.
- Strategic thinker with experience developing and executing successful growth plans.
- Solid understanding of vendor ecosystems, rebate structures, MDF allocation, and channel commercial dynamics.
- Experience managing technology portfolios, categories, or product sets.
- Strong analytical capability with a data-driven approach to decision making.
- Excellent stakeholder management and relationship-building skills.
- Proven ability to influence and negotiate at all levels, internally and externally.
- Passion for technology, innovation, and identifying new market opportunities.
- Strong communication and presentation skills.
- Ability to translate technical capability into compelling customer and commercial value.
- Self-motivated, proactive, and accountable, with a strong focus on delivering measurable business outcomes.
Who Are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
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We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here.
Benefits At Jigsaw24
You will receive a wide range of benefits working at Jigsaw24 including:
- 26 days holiday
- Health cover including access to GP anytime, annual reimbursements for optical and dental, as well as counselling and wellbeing services
- Cycle2work
- Travel to work loan
- Free on-site parking
- Staff purchase scheme on fantastic Apple products and more
- Unlimited bistro coffee and tea facilities
- Enhanced family-friendly policies
- Pension scheme
- Electric Vehicle scheme
- Life cover
We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies - it’s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our “about us” section on our website by clicking here.
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
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