Merlin Entertainments
Venue Host
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We have new openings for those with a passion for delivering great customer service and front-of-house experiences!
Come and join our Attractions and Events Venue team as one of our Venue Hosts at the UK’s most exciting Castle!
In this role, you will assist with the coordination of weddings and varied event bookings. You will be reporting to and supporting the Wedding and Events Coordinators, providing on-the-floor support and assisting with the day-to-day operations.
As the Venue Hosts, you will support our seasonal offerings and shows. This could be from formal banquets in the Great Hall, to fairy tale weddings, lively outdoor events, as well as team-building days.
Within this Venue Host role, there is heaps of variety to keep you interested. No two days will be the same. From setting up for events or wedding ceremonies, to welcoming and escorting guests into the venue, from supporting guests with the use of accessible lifts and the gold buggy, to vehicle marshalling and event covering the role of a turnstile’s attendant, this role will offer varied assignments and plenty of diversity.
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This is a seasonal contract starting as soon as possible and going on until the 3rd January 2027 (with possible extensions thereafter), offering 5 guaranteed hours per week. Flexibility is needed as shifts will include weekends, bank holidays, and evenings. Depending on the booking, some shifts can be as long as 11 hours and could finish as late as 2am!
If you enjoy hospitality, communicating, and welcoming guests, making them feel special, and ultimately creating fun and memorable experiences for our guests, this is the role for you!
Qualifications & Experience
- Passionate about delivering excellent customer service
- Experience hosting events
- Excellent attention to detail
- Great organizational skills
- A friendly and welcoming personality
- Strong communication skills both verbally and written
- Comfortable with the potential of walking and standing for long periods of time
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Benefits
Alongside working with a great team, we also offer:
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
If you are interested in this opportunity and would like to hear more, please click on the apply button.
We reserve the right to remove this vacancy advert early, should sufficient applications be acquired.
Pay Range
GBP £13.65/Hr.
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