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Venue Manager
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Role: Venue Manager
Location: Medway
Hours: Full-time: 35 hours per week: Mon-Fri 9 am-5 pm (occasional weekends and nights)
Salary: GBP32,000 per annum
Contract: 3-Month Temp-Perm (Potential for Perm)
Our client is seeking an experienced and proactive Venue Manager to oversee the day-to-day operation of a busy licensed venue, including bar operations, food, events, and evening trade. The successful candidate will take responsibility for ensuring the venue operates safely, efficiently, and to a consistently high standard, whilst managing and supporting the venue team.
This is a hands-on comprehensive management position suited to someone with previous experience within a licensed, hospitality, events, or similar environment, who is confident managing people, HR, finance, operations, stock, and compliance.
Responsibilities
- Oversee the daily operation of the venue
- Lead, support, and develop the venue team, including supervisors, team leaders, and operational staff
- Manage staff rotas, attendance, hours, and day-to-day staffing requirements
- Take operational responsibility for events, working closely with organisers, clients, and internal teams to ensure successful delivery
- Coordinate venue opening and closing procedures, ensuring all relevant security, safety, and operational checks are completed
- Manage bar operations, including stock levels, ordering, stock control, cellar management, and minimising waste
- Monitor sales, costs, margins, and overall financial performance, contributing to budgets and commercial targets
- Ensure the venue operates in accordance with licensing requirements, health and safety legislation, and internal policies and procedures
- Develop and maintain effective working relationships with suppliers, contractors, security providers, and other external partners
- Support the recruitment, induction, training, performance management, and development of venue staff
- Maintain high standards of venue equipment, fixtures, fittings, and operational areas, liaising with facilities teams where repairs or maintenance are required
- Develop and implement appropriate risk assessments, emergency procedures, and safety measures for venue operations and events
- Assist with the development and delivery of an ongoing programme of entertainment and events
- Maintain accurate operational, financial, incident, stock, and performance records, providing regular reports to senior management
- Provide hands-on support during busy periods and events, assisting the wider venue team where required
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Requirements
- Previous management experience within a licensed trade, hospitality, events, or similar environment
- Flexible approach to working hours, with occasional evenings, nights, and weekends
- Willingness to carry out ad hoc work across other parts of the business
- Proven experience managing and developing a team
- Good knowledge of stock control, cash handling, financial procedures, and cost management
- Understanding of licensing requirements and health and safety within a venue environment
- A proactive, hands-on approach with the ability to lead by example
- Personal Licence holder, or willingness to obtain one
- First Aid qualification, or willingness to undertake training
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Benefits
- 25 days annual leave plus bank holidays
- Additional privilege leave over the Christmas and New Year period
- Contributory pension scheme
- Parking available
- Potential for the temporary position to become permanent
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