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Regular Cleaning

Vertical Cleaning Manager

London
£45k/yr
Posted about 16 hours ago
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Vertical Cleaning Manager

We are looking for a Vertical Cleaning Manager to play a key role in leading site operations, ensuring high standards of safety, quality, and service delivery across our vertical cleaning services. This role is responsible for managing teams, supporting client relationships, and driving operational performance while maintaining our commitment to safety and excellence.

If you are ready to take the next step in your career and bring your leadership experience and operational expertise to our team, we would love to hear from you.

Position: Vertical Cleaning Manager

Salary: £45,000
Hours: 35 hours per week

(Flexibility is essential to meet the needs of the business, which may require you to adjust your usual working hours and days from time to time)

About the Role

You will be responsible for managing and supporting the high performing in-house mobile window cleaning team. To ensure all work is carried out efficiently and to the expected high standards in line with the agreed work schedule. To ensure to always adhere to Health & Safety guidelines and legislation. Report on and investigate any non-compliance or non-completion, finding opportunities to make recommendations to improve and enhance standards and service. Be able to price new window cleaning work with a full understanding of different access methods. To review existing work including pricing and methods to ensure efficiency. To encourage innovation, inclusivity and a holistic approach to sustainability and social value.

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Graduate Consultant — 2026 Scheme

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£35,000/yr

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Key Areas of Responsibility

Management

  • Responsible for the organisation and management of our in-house mobile window cleaning team and Service Partners - performance, standards, and completion of work.
  • Mentor and develop the window cleaning team to ensure they achieve company objectives and deliver on company strategy. Collaborate with our D&W team to ensure accurate recording and development plans are in place.
  • Ensure that colleagues receive adequate, appropriate training, are advised of the correct working practice for carrying out their duties.
  • Work to a planned schedule to ensure the services are delivered with maximum efficiency based on productive hours and organise alternative work when necessary.
  • Ensure works are carried out within labour budgets allocated to each job.

ESG

  • Promote a positive health and safety culture. Promptly report, investigate and resolve accidents, incidents, near misses and unsafe conditions, ensuring effective corrective and preventive actions are implemented.
  • Ensure that Method Statements and Risk Assessments are current, and that work is being carried out in accordance with Health and Safety guidelines.
  • Maintain and enforce Risk Assessments, Safe Systems of Work (SSOW) and H&S

Collaboration

  • Attend Client meetings and to assist with pricing of new work and review existing work.
  • Carry out surveys and provide quotations for both contracted work and one-offs.
  • Collaborate with the Vertical Cleaning Director to plan for and achieve growth and improve profitability.

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Necessary Qualifications, Skills and Experience

  • Experience and understanding of window cleaning and access methods (in-depth knowledge of the industry)
  • Experience of working at height is essential.
  • Customer service focused with commitment to deliver on promises
  • Excellent relationship building skills with a focus on the person as well as the service
  • Knowledge of HR procedures/responsibilities and Health & Safety guidelines/legislation and practices.
  • Excellent communication skills with ability to delegate and communicate instructions, information, and knowledge clearly and concisely.
  • Organised, methodical, proactive with excellent time management skills
  • Good interpersonal skills (supportive, friendly, and approachable)
  • Reliable, professional with a can-do attitude.
  • Confident & motivated leader with ability to influence and persuade whilst building trust.
  • Proficient with Microsoft Office package and the initiative to work with new apps and development of window cleaning technology.
  • Excellent standard of spoken & written English

(Please see the attached full job specification for more details.)

Deadline for Applications

Friday 14th August

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Skills

Vertical Cleaning
Team Management
Health & Safety Compliance
Working At Height
Client Relationship Management
Budget Management
Risk Assessment
Pricing & Quotations
Operational Performance
Microsoft Office
HR Procedures
Time Management
Leadership
Communication Skills
Project Scheduling
Sustainability

Location

London, England, United Kingdom

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