Pets at Home Limited
Veterinary Care Assistant or Student Veterinary Nurse
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About the Role
Here at Tottenham Hale Vets for Pets, we enjoy watching our colleagues grow into their chosen careers and are now looking for an enthusiastic and experienced Veterinary Care Assistant (VCA) or current Student Veterinary Nurse (SVN) to join our team!
Our practice is bright, spacious, air-conditioned, and purpose-built to industry-leading standards. It features state-of-the-art equipment, including digital X-ray and in-house laboratory facilities.
You’ll be working alongside our Clinical Team and Client Care Advisors, carrying out a wide range of tasks. We’re looking for a team player who is always willing to get stuck in, work hard, and be eager to learn.
Responsibilities
- Maintain the clinic as clean, tidy, and well-organised
- Feed and monitor in-patients
- Conduct clinical tests
- Manage stock levels
- Handle a variety of small animals
- Assist with setting up for operations
- Communicate with clients both over the phone and in person
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Good verbal communication skills and basic computer literacy are essential for smooth operations and delivering high-standard pet care.
This is a full-time role (40 hours per week), including one weekend in three.
Requirements
You must:
- Be the friendly and welcoming face of the practice for clients and their pets
- Provide accurate guidance by being well-informed about practice services and additional offerings
- Stay calm, attentive, and client-focused
- Bring enthusiasm, drive, and a passion for both service and pets to your role
- Handle varied tasks professionally—whether comforting clients after difficult news, celebrating a new puppy’s first visit, or creating a welcoming and friendly atmosphere
Essential criteria include:
- Previous experience as a Veterinary Care Assistant (VCA) or
- Current study as a Student Veterinary Nurse (SVN)
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In short: you enjoy being busy, helping people and their pets, and making a positive difference.
Benefits
In return, we offer:
- A 20% discount at Vet Group, Pets at Home, and The Groom Room
- Discounts and cashback access
- In-house career development opportunities
- Pension scheme
- Holiday leave
Location & Values
- Location: N15 4QD
Our practice is inspired by pets and embracing people from all walks of life. We pride ourselves on valuing, respecting, and celebrating diversity, encouraging everyone to bring their best selves to work so we can create a better world for Pets, our Planet, and People.
We are intentional in reducing barriers and fostering opportunities. Even if your skills don’t perfectly match what we’re looking for, if you believe you can contribute uniquely through values and behaviours, we welcome your application!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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