HopeTether
Veterinary Field Representative
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Company Description
HopeTether is developing a permanent pet identity system that helps reunite found pets with their owners through a simple physical-to-digital process. The solution is designed to be easy for anyone to use, with no app required for the person who finds the pet. By focusing on accessible technology and clear workflows, HopeTether aims to reduce the number of lost pets who never make it back home. The company is committed to improving outcomes for pets, caregivers, and communities by making identification and reconnection faster and more reliable.
Role Description
The Veterinary Field Representative is a full-time, on-site role based in Leeds. This role involves visiting veterinary practices and related pet care organizations to introduce and support the adoption of HopeTether’s pet identity solutions. Day-to-day activities include:
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- Demonstrating products
- Answering questions from veterinary teams
- Providing training on how to integrate HopeTether into existing workflows
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The Veterinary Field Representative will:
- Build and maintain relationships with clinics
- Collect feedback from users
- Collaborate with internal teams to improve services
- Identify opportunities for new partnerships
- Support promotional activities
- Ensure a positive experience for veterinary professionals and pet owners
Qualifications
- Strong Field Service experience, including on-site visits, product demonstrations, and client support.
- Excellent Communication skills for engaging veterinary professionals, explaining technical concepts clearly, and providing updates to internal stakeholders.
- Proven Customer Service abilities, with a focus on empathy, problem-solving, and managing inquiries from clinics and pet owners.
- Experience in Training veterinary or pet care teams on new tools, workflows, or systems.
- Background in Sales or account management, with the ability to identify opportunities, present value propositions, and support adoption of new solutions.
- Knowledge of or interest in veterinary medicine, animal welfare, or pet technologies is highly beneficial.
- Ability to work independently in the field, manage a schedule across multiple sites, and maintain accurate records of visits and outcomes.
- Valid driver’s license and willingness to travel within the Leeds area and potentially to surrounding regions.
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