Vets for Pets
Veterinary Receptionist
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Charlton Vets for Pets Receptionist Opportunity
If you enjoy providing great service and working in a team, we have just the opportunity for you here at Charlton Vets for Pets!
Job Overview
This is a Receptionist position working full-time, covering 40 hours per week and will include 1 in 4 weekends on a rota basis.
There is scope for occasional VCA shifts if this is of interest to you but is not essential to the role.
What Your Typical Day Will Look Like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
- Greet each client and offer support, guidance, and expertise
- Manage payments and future bookings confidently
- Coordinate the smooth running of the day-to-day routines of the practice using our online booking system
Other tasks will include:
- Keeping the clinic clean, tidy, and organized
- Feeding and monitoring in-patients
- Running clinical tests
- Managing stock
- Handling a variety of small animals
- Helping set up for operations and deep cleaning all areas
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The Attributes Required
You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
- Provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available
- Be calm, attentive, and always focus on the clients’ needs
- Bring enthusiasm and drive to your role
- Your passion for service is matched with your love of pets
- Deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice
We are looking for someone who would like to build their career in customer care within the veterinary industry. Previous experience as a Receptionist would be advantageous but not essential.
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Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension, and holiday allowance.
Location
SE7 7TZ
We take our inspiration from pets in embracing people from all walks of life, and we value, respect, and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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