Sanderson
Vice President - Client Partnerships
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Client Director - Insurance Accounts
Global Insurance Consultancy | Market Leader in Insurance Operations & Solutions
Location: London (Hybrid)
Salary: Competitive Base + Bonus + Excellent Benefits
Build Strategic Relationships. Drive Growth. Shape Client Success.
We're partnering with a rapidly growing global insurance consultancy that is transforming the way insurers, reinsurers, brokers and MGAs operate.
As part of continued growth across the UK and EMEA, we're looking for an experienced Client Director to manage a portfolio of strategic insurance accounts, strengthen executive relationships and identify opportunities to expand existing partnerships.
This role is focused on account growth, client engagement and relationship management, rather than pure business development. You'll become a trusted advisor to some of the industry's leading organisations, working closely with delivery, consulting and solution teams to help clients achieve their business objectives.
The Opportunity
You'll take ownership of a portfolio of major insurance clients, acting as the primary relationship lead and executive point of contact.
Working across multiple stakeholders, you'll ensure clients realise value from existing engagements, identify new opportunities and help shape long-term strategic partnerships.
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This is a high-profile role offering significant exposure to senior leaders across the insurance market.
Key Responsibilities
- Manage and grow a portfolio of strategic insurance accounts
- Build trusted relationships with senior client stakeholders
- Develop account plans and identify opportunities for expansion
- Partner with solution and delivery teams to address emerging client needs
- Ensure high levels of client satisfaction, retention and engagement
- Support commercial discussions, renewals and contract negotiations
- Coordinate governance activities and executive review meetings
- Act as the escalation point for key client issues
- Drive Voice of Customer and client feedback initiatives
- Represent the business within the insurance market and at industry events
- Collaborate with business development teams on growth opportunities within existing accounts
What We're Looking For
We're keen to speak with professionals who combine strong insurance market knowledge with proven account management experience.
You'll likely have experience working within:
- Insurance consulting
- Insurance technology providers
- Business process outsourcing
- Insurance operations
- London Market service providers
- Insurers, brokers, MGAs or reinsurers
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You'll bring:
- Significant experience managing large and complex insurance accounts
- Strong understanding of the General Insurance and/or London Market landscape
- Experience developing and growing strategic client relationships
- Commercial awareness with responsibility for portfolio revenue and account growth
- Excellent stakeholder management and influencing skills
- Experience working with senior executives and decision makers
- Ability to collaborate across multiple internal teams and geographies
Why Join?
- Join a recognised global insurance specialist
- Manage some of the industry's most important client relationships
- Work alongside market-leading consulting, technology and operations teams
- Structured career progression within a rapidly growing organisation
- Opportunity to influence strategic client outcomes across the insurance ecosystem
- High visibility role with exposure to senior leadership
Ideal Background
This role would suit:
- Senior Account Managers
- Account Directors
- Client Directors
- Strategic Relationship Managers
- Client Partners
- Insurance Consulting Managers with strong client ownership experience
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