Accountability and launch authority

• Act as the single point of accountability for trust and safety at LDP.
• Hold the authority to withhold approval for a launch on player trust & safety grounds, applying judgment on where the line falls between bold creative choices and unacceptable risk.

Partner with game teams

• Work directly with General Managers and design leads at key decision points, helping teams balance fun and safety across gameplay, community, social, commercial and other experiences.

Embed safety by design across LDP

• Build genuine understanding of what safety by design means in practice, so teams design for it by instinct rather than treating it as a review gate.
• Raise the baseline safety literacy of game teams through education, onboarding and everyday partnership.

Decision frameworks and playbooks

• Author the risk rubrics, launch checklists and escalation paths teams work from, so common decisions can be made well without you in the room.

Direct the safety tooling roadmap

• Set the requirements and priorities for LDP’s safety tooling based on aggregate need across the portfolio, and lead that capability as it grows.

Incident ownership and portfolio pattern recognition

• Run the end-to-end process for live incidents: triage, cross-team coordination, root-cause analysis, and feeding the lessons back into the standard and the tooling.
• Spot safety issues recurring across games before they become systemic, and push fixes upstream so a single intervention covers many titles.

Shape the function

• Define how trust and safety is organised, resourced and delivered at LDP, and build the team as the portfolio matures.

Qualifications

Must have

• A recognised senior leader in player or online safety, with the standing to be LDP’s definitive voice on the subject internally and externally.
• Senior experience in the development and/or operations of live games or digital products with social, community and/or multiplayer features for a young or mixed-age audience, including navigating live incidents.
• A track record of defining a company’s safety position, rather than implementing someone else’s.
• Enough product and design fluency to be credible in the room with General Managers and game leads, so teams treat your input as valid craft support.
• Persuasive with sceptics, and able to make the case for safety by design convincingly at every level — from the leadership team to an individual designer.
• Genuinely hands-on, and content to author the documents and review the designs personally rather than through a team.
• Able to lead through a matrix, carrying real decision authority alongside few direct reports.
• Fluent in both policy and engineering language — able to read a regulation and draft a set of product requirements in the same afternoon, and translate accurately in both directions.
• Strong judgment on where to draw the line between bold creative choices and unacceptable risk, without defaulting to maximum restriction.
• Comfortable operating with ambiguity, including where a function’s structure and reporting lines are still being defined.
• A systems-builder mindset focused on building processes and playbooks that empower teams beyond your personal involvement.
• Motivated by the scale of the problem rather than the scale of the team.

Nice to have

• Experience introducing younger-audience safeguards into an existing product, such as age assurance, parental controls or filtered communication.
• Experience partnering with policy, legal or compliance functions to translate requirements into product decisions.
• Experience building or scaling a new function or team from the ground up.
• An established external profile: speaking, publishing, standards bodies or regulator engagement.
• Background in games, entertainment or another consumer platform serving a young or family audience.

Hybrid Working

This role is based in our London office. Our hybrid working policy is three days a week in the office.