Devon and Cornwall Police
Victim Care Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salary £27,204 rising by yearly increments to a maximum of £29,859 per annum + Excellent Benefits including Government Pension
Location: Hawkins House, Exeter
Type of employment: Permanent
Closing Date: 18/08/2026, 12:00.
About the role:
The principal responsibility of the Victim Care Officer is to be a primary point of contact for victims of crime working closely with other functions and partner agencies to ensure the right support options, guidance and information is provided. To provide a quality service for victims to meet their individual needs and help them cope and recover from the impact of crime.
In particular to:
- Thoroughly review all information on Crime systems (including risk assessments) to inform and tailor support to meet individual needs.
- Detailed assessment and understanding of victim needs in order to provide specific advice, guidance, signposting and referral information as appropriate to the individual.
- Provide verbal minor procedural updates in line with Victim Code of Practice and agreed information sharing guidelines.
- Manage varied and complex workloads, with cases at various stages.
- Understand and apply the rights within the Victims Code of Practice. Working Practices and Force Policy as applicable to contribute to compliance.
- Maintain accurate records ensuring timely updates to any case management system and to any other systems in accordance with the relevant legislation, force policy and good practice. To include accurate recording of any unseen crime and or intelligence.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Please see attached Role Profile for further information.
Want to know more about this role? Please click on the 'Apply' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact:
- Hiring Line Manager: Zoey Empson - Victim Care Supervisor
- Email Address: zoey.empson@devonandcornwall.pnn.police.uk
PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you get if you join us:
If you work for us, you will get access to:
- A competitive salary with yearly increments.
- 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
- Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
- Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
- Company sick pay.
- Competitive local government pension scheme.
- Job related equipment, as required.
- Free onsite parking at many police sites throughout the counties.
- Access to Group insurance scheme (via salary sacrifice scheme).
- Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
- Development and training opportunities.
- Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location