Alstom
VIE Services Quality and Improvement
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Req ID:529617
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time VIE - Services Quality & Improvement in London we’re looking for?
Type of contract: Volontariat International en Entreprise (VIE). To learn more about the VIE program and the eligibility requirements, please, click here.
Take on a new challenge and develop your quality management, supplier and project quality, and continuous improvement expertise in a cutting-edge services environment.
As a VIE within the Services Quality team, you will support the deployment and continuous improvement of Quality processes across Services activities. You will work in close collaboration with Project Management, Procurement, Supply Chain, Operations, Engineering, and cross-functional teams to help ensure compliance with internal standards, customer expectations, and external quality requirements.
You’ll contribute to improving Quality performance by supporting Quality Management System deployment, supplier performance follow-up, non-conformity management, audit preparation, documentation management, and problem-solving activities.
We’ll look to you for:
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- Deploy transverse improvement missions (within and outside Quality), animate company-wide initiatives, and ensure sound performance management in all métiers in compliance with centrally-defined governance and guidelines.
- Promote Quality culture through communication, training, knowledge sharing, and capability-building initiatives.
- Develop and deploy digital solutions, including AI agents, Power Apps, dashboards, and automation tools, to enhance Quality process efficiency, data-driven decision-making, and knowledge sharing across Services.
- Support continuous improvement programmes through data analysis, reporting, lessons learned, standardised methodologies, and process optimisation.
- Contribute to audit preparation and follow-up activities.
- Drive problem-solving, root cause analysis, and corrective/preventive action initiatives.
- Support the management of non-conformities and improvement action plans across Services activities.
- Contribute to supplier and subcontractor quality performance improvement.
- Assist in the deployment and standardisation of Quality processes, control plans, inspection requirements, and best practices with focus on Special Processes.
All About You
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
Preferred qualifications and skills:
- Degree or equivalent in Engineering, (Quality Management, Industrial Management, Operations, Electromechanical, Materials), Physics, or a related field.
- Understanding of quality tools, problem-solving methods, audits, KPIs, and continuous improvement practices would be appreciated.
- Interest in the railway, transportation, industrial, or automotive environment.
- Analytical and data-driven mindset.
- Strong problem-solving skills.
- Good communication and teamwork abilities.
- Curiosity, autonomy, and willingness to learn.
- Proficiency with Microsoft Office tools; experience with data mining tools, ERP systems, or digital reporting tools would be a plus.
- Fluent English.
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Things you’ll enjoy
Join us on our transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences. You’ll also:
- Develop technical and professional skills in a global environment.
- Gain hands-on experience in Quality, Supplier, and Project Quality and industrial processes.
- Contribute to innovative projects that support greener and smarter mobility.
- Steer your career in whatever direction you choose across functions and countries.
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
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