Merlin Entertainments
VIP Host
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Are you passionate about creating unforgettable experiences and delivering exceptional customer service? Join our VIP & Experiences team and play a key role in ensuring our guests enjoy a seamless and memorable visit from arrival through to departure.
What You'll Bring To The Team
- A passion for delivering outstanding customer service.
- Confidence engaging with guests and creating memorable experiences.
- Excellent communication and interpersonal skills.
- A proactive, motivated, and professional approach.
- The ability to perform in a fast-paced environment while maintaining high standards.
- Strong problem-solving skills and attention to detail.
- A team-focused mindset with the ability to work independently when required.
- A willingness to learn and develop extensive knowledge of Thorpe Park's rides, attractions, and experiences.
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Qualifications & Experience
- Previous experience in a customer-facing role is desirable.
- Experience within hospitality, events, leisure, tourism, or attractions is advantageous.
- Strong relationship-building and communication skills.
- Ability to maintain exceptional standards of presentation and professionalism.
- Experience delivering high-quality guest experiences is preferred.
Benefits
- A competitive hourly rate
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
- 25% discount in our on-site retail shops and restaurants
- 40% discount on Lego
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
- Ongoing training and development opportunities
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
GBP £10.85/Hr.
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