HCRG Care Group
Virtual Ward Team Sister/Charge Nurse
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Job Introduction
As a Band 6 Virtual Ward Team Sister/Charge Nurse, you will join our innovative Virtual Ward Service, helping patients receive high-quality care in the place they call home. This is an exciting opportunity for an experienced nurse who is passionate about delivering proactive, patient-centred care while taking on leadership responsibilities within a supportive multidisciplinary team. You will manage a caseload of patients with complex health needs, frailty and long-term conditions, helping to prevent unnecessary hospital admissions and supporting patients to remain independent for longer. Working closely with GPs, community services, specialist teams and social care colleagues, you will play a key role in coordinating care, improving patient outcomes and shaping the future of Virtual Ward services.
Package Description
You will be joining a forward-thinking and collaborative Virtual Ward team that is focused on delivering high-quality care closer to home. The service provides a rewarding environment where clinical expertise, leadership and innovation are valued, giving you the opportunity to make a real difference to patients while continuing to develop your own career. As part of HCRG Care Group, you will receive:
- NHS Agenda for Change Band 6 salary with an NHS pension
- Membership of My Reward Hub, giving you discounts on everyday purchases, plus cashback and voucher offers for treats and essentials
- Access to your wages as you earn them, helping cover life’s emergencies and avoid overdraft fees or high-interest borrowing
- Online and in-person wellbeing support, including mental health services, activity challenges, financial wellbeing tools, coaching and counselling
- Access to e-learning, bespoke career pathways and professional development opportunities through our ‘Outstanding’ Learning Enterprise team
- An open, just culture where you’re encouraged to contribute ideas, backed by ringfenced innovation funding each year
- The pride of working for an organisation where the majority of our rated services hold ‘Good’ or ‘Outstanding’ ratings from the Care Quality Commission
The service operates across seven days, including weekends and bank holidays, offering a varied and dynamic working environment.
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Main Responsibilities
In this role, you will manage a defined Virtual Ward caseload, providing assessment, planning, coordination and evaluation of care for patients with complex healthcare needs. You will work autonomously while collaborating closely with the wider multidisciplinary team to ensure patients receive timely and effective interventions. You will undertake comprehensive clinical assessments, develop personalised care plans and coordinate services to meet patient needs. You will be responsible for supporting patients with long-term conditions, frailty and admission avoidance pathways, ensuring care is tailored, proactive and responsive. Alongside your clinical responsibilities, you will provide leadership and support to nursing colleagues within the team. You will help develop staff through supervision, appraisals, mentorship and clinical support, while contributing to service improvement, audit activity and quality initiatives. Key responsibilities include:
- Managing a caseload of patients within the Virtual Ward service
- Delivering high-quality clinical assessment, planning and evaluation of care
- Supporting patients with frailty, long-term conditions and complex healthcare needs
- Participating in referral triage and prioritisation of patient needs
- Coordinating care with GPs, specialist teams, social care and partner organisations
- Supporting admission avoidance and early intervention pathways
- Providing clinical leadership, supervision and support to junior colleagues
- Contributing to service development, audit and quality improvement initiatives
- Maintaining accurate and timely clinical records
- Promoting safe, effective and evidence-based practice at all times
Person Specification
Essential
- Registered Nurse with current NMC registration
- Minimum of three years post-registration experience
- Experience working within community and/or acute healthcare settings
- Experience managing patients with long-term conditions and complex healthcare needs
- Evidence of continuing professional development
- Teaching, mentorship or assessing qualification
- Experience supervising or supporting other staff members
- Strong clinical assessment and decision-making skills
- Excellent communication and interpersonal skills
- Ability to work autonomously and manage a variable workload
- Good IT skills including Microsoft Office and electronic patient records
- Full UK driving licence and access to a vehicle for work purposes
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Desirable
- Degree level qualification or working towards one
- Independent Prescribing qualification, or willingness to undertake
- Experience conducting appraisals and clinical supervision
- First-line management experience
- Knowledge of clinical governance, audit and quality improvement processes
- Experience contributing to service development initiatives
About the Company
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
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