Southbank Centre
Visitor Experience Open Day
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Application Deadline: 17 August 2026
Department: Visitor Experience & Sales
Location: Southbank, London
Compensation: £30,784 / year
Description
Come and join our fantastic Visitor Experience team for our Open Day!
We're on the lookout for passionate, enthusiastic people who want to create an unforgettable, joyful experience for our audiences. As a Visitor Assistant, you’ll be the heartbeat of our venue, greeting visitors with genuine warmth and making everyone feel right at home. Whether it’s at dazzling concerts, thought-provoking exhibitions, or lively community events, your smile and proactive spirit will light up every moment.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). As this job is part time working 12 hours per week, the pro-rated salary will be £9,235 per annum.
We reserve the right to close this role once we receive the maximum number of applications. If you are interested, please book to secure your slot as soon as possible using the 'Apply now' button, as these will be offered on a first-come, first-served basis.
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Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
How To Secure Your Spot
Come and meet us at our RECRUITMENT OPEN DAY on Wednesday 19 August 2026 (by Appointment only). The open day interview will give you the opportunity to meet some of the team and enable you to find out more about the role and Southbank Centre. We’ll want to ask you about your interest in us and why you’d be great in the role.
To secure your spot in our Visitor Assistant Open Day, please navigate to 'Apply now', complete all required fields and then select one of the available times. Please register to book a time to visit between 10:30am and 3pm, as spaces are limited and will be invited on a first-come, first-served basis. Each session will run for 90 minutes, please arrive at the start time of your preferred slot. Once your time slot if confirmed, you will receive a confirmation email including what to expect when you arrive. Candidates must be aged 18 years or over. Second interviews will be held on Wednesday 26 August. If you are successful, you’ll start in the role on Tuesday 22 September 2026. Please note we are unable to offer alternative dates for the second interview.
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Benefits
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
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