Family Matters In-Home Care, LLC
Visual Support Assistant
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Visual Support Assistant (VSA)
We seek a Visual Support Assistant (VSA) to support professionals at work at a large technology company in London, UK. This position is a full-time role based in the office. We need someone calm and patient. The goal is to ensure employees are productive and comfortable at work. Administration support is required.
Schedule
- Monday - Friday
- 9 am - 5 pm
- 40 hours per week
Benefits
- Eligible and automatic enrollment into private health insurance and pension plans
- Paid holidays (vacation)
- Holidays
- Sick leave
- 12 weeks of fully paid parental leave
Day-to-Day Responsibilities
- Provide administrative and visual support to employees in a fast-paced office environment.
- Demonstrate experience assisting blind or low-vision clients
- Use Google Workspace extensively, including Gmail, Sheets, Docs, Slides, Calendar, and other related tools.
- Utilize AI tools and features to support daily tasks and improve productivity.
- Assist with formatting, editing, and organizing content provided by employees.
- Provide audio narration support when appropriate technology is unavailable.
- Research, gather, and deliver information to employees as needed.
- Assist with sorting and reviewing physical mail, shredding documents, and operating office equipment such as copiers and fax machines.
- Assist employees with navigating unfamiliar locations and environments.
- Extensive travel with employees for business meetings and work-related trips. All travel expenses are paid.
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Requirements & Qualifications
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- BA/BS degree preferred, but not required.
- At least 6 months of professional experience using Google Workspace.
- At least 6 months of administrative experience required.
- 1+ year of visual support experience preferred.
- Experience navigating and managing expenses in SAP Concur is a plus.
- Exceptional communication, discretion, strong navigational/spatial awareness skills, and adaptability.
- Strong written and verbal English communication skills.
- Must be able to type at least 50 WPM and pass a typing test.
- Must be comfortable working 100% in-office, full-time, Monday through Friday.
- Must be willing and flexible to travel extensively with the client for business purposes; all travel expenses are paid.
- Must have a valid passport; Global Entry/trusted traveler status is a strong plus.
- Must be willing to provide proof of a cleared TB test or complete one if required.
- Must successfully pass a background check.
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