Charlotte Tilbury
VM Manager - EU (Fixed-Term Contract)
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About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role
We’re looking for a creative visionary to join us as VM Manager on a fixed-term contract! We are looking for you to bring innovation and exciting ideas to brand projects and campaigns. The ideal candidate will have a proven track record in executing creative experiential VM with excellent project management skills. Key deliverables will be ‘out of home' creative projects that deliver engaging experiences to customers and drive brand awareness, as well as commercial brand projects that drive revenue, underpinned by an always-on category focus to drive growth. All contributions will align (both directly and indirectly) to executing the EU VM strategy. Collaboration and relationship building skills will be key to working closely with our internal global partners, external retail partners and suppliers, as well as colleagues of all levels across different teams in the business.
As our VM Manager you will
- Set, drive and deliver the creative, experiential strategy in line with the broader EU strategy to ensure all experiential activity is strategically planned and designed to deliver against objectives.
- Independent management of the creative process to ensure we deliver exceptional creative quality by translating global designs for EU specific projects through clear briefing, managing artworkers and feeding back creatively to bring flair to projects with care and attention to detail.
- Execute innovative and world-class experiential projects from ideation and design through to delivery in store, across and not limited to pop ups, promotional sites, brand launches, and even online. Projects will have strong impact, make meaningful connections with customers and drive commercial and brand success.
- Lead as a brand expert and be the EU region’s brand expert, protecting brand image across all channels and online and within projects to ensure consistency and best image.
- Own your CPA ensuring projects are on track and all stages accounted for, ability to give in-depth project updates and manage expectations or flag where necessary.
- Confidently present designs / prototypes to management for approval to progress projects at critical stages, receive feedback and put into action.
- Manage planograms and assortments across all experiential projects in collaboration with sales and marketing.
- Be a creative trailblazer through collaboration and influencing stakeholders in the business to ensure the EU is first to market with best-in-class retail concepts that reflect our brand identity.
- Build and maintain strong relationships internally with the wider EU team and our global partners across VM, SD, Brand, Legal and Procurement, as well as externally with retailers.
- Engage suppliers to ensure we are working with the best partners, using the best production processes and materials to deliver quality projects.
- VM budget contributor through forecasting your department stores NPD, experiential budget, recording spend, raising and tracking POs, monthly reviews and quarterly forecasting rounds you will always be looking for cost efficiencies and ensuring spend is focused on the right thing, at the right time, in the right place.
- Prop & stock management you will oversee the storage, movement and maintenance of the experiential VM kit.
- Be a sustainability champion to positively impact Charlotte Tilbury - when we feel our most BEAUTIFUL, we conquer the world. We also need the world, OUR WORLD, to feel it’s most beautiful too. To CARE for it. To be mindful and to make sustainable choices in all VM projects.
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Who you will work with
You will report directly into our wonderful Head of VM, EU.
You will work closely alongside the EU Marketing team, PR, Global, in region agencies; as well as cross-functionally with the wider EU Function.
About you
- You have strong, demonstrable VM experience at a manager level in a similar role; ideally within Beauty/Retail.
- High attention to detail and project management. Must be able to manage multiple projects simultaneously with short and long lead times to meet deadlines, with the ability to juggle different pressing priorities with ease.
- Experience working with vendors and understanding of fabrication and production processes.
- Ability to interpret the business needs and developing a concept/solution to suit their purpose.
- You have experience with a range of design packages; Adobe (Photoshop, illustrator, indesign) + 3D sketchup (desirable). Microsoft PowerPoint and Excel.
- People-focused - you are a strong and inspiring leader, with the ability to empower, coach and develop.
- Experienced project manager with a commercial mindset being key, with a creative flair!
- Excellent collaboration and communication skills with forecasting and budget management experience.
- Confident managing multiple stakeholders of all levels, you can influence with ease!
- Use innovation and creative disruption to redefine briefs and continue to disrupt the market. Ability to balance design, with operational needs and budget objectives resulting in exceptional designs and an improved customer experience.
- An impressive portfolio and a passion for outstanding creative work.
- Have a strong interest in fashion, cosmetics, retail and product.
- You are a strong collaborator and work well in a fast-paced environment; you can pivot with ease, bringing a positive attitude!
- An excellent communicator, you can effectively articulate your point of view and know how to build strong cross-functional relationships.
- You work well under pressure, you can ruthlessly prioritize and know how to influence up and work in an agile environment.
- Have exceptional organizational and prioritizing skills, with great attention to detail and is results-driven.
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Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
- We’re a hybrid model with flexibility, allowing you to work how best suits you.
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
- Financial security and planning with our pension and life assurance for all.
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
- Bring your furry friend to work with you on our allocated dog-friendly days and spaces.
- And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
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