Vodafone
VodafoneThree - Business Development Specialist, Multinational Customer Desk Sales
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VodafoneThree: Business Development Specialist, Multinational Customers Desk Sales
Location: Stoke + Location Independent Worker
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time
Location Independent Worker
As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone’s UK offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. We anticipate the role holder will be in our Stoke office 2-3 days per month on average.
About the Role
This is an exciting desk-based B2B sales role focused on growing revenue across a portfolio of large multinational customers. The role has a mix of business development responsibilities as well as managing existing accounts. You’ll build strong relationships with customers, identify opportunities to grow our products and services within those accounts, and proactively develop new opportunities and relationships to win additional business.
You’ll work alongside our Global Account Managers (GAMs), using the wider VodafoneThree portfolio to identify opportunities, build sales pipelines and close deals. You’ll work with a range of customer stakeholders, from operational and commercial contacts through to senior decision-makers, and collaborate with internal teams to deliver the right solutions for customers.
Key Responsibilities
- Manage and grow relationships across a portfolio of large multinational B2B customers, identifying opportunities to increase revenue through cross-sell, upsell and new propositions.
- Proactively develop new business opportunities within your accounts and wider customer base through prospecting, relationship building and opportunity generation.
- Build strong relationships with a range of customer stakeholders and identify new contacts and buying opportunities across different parts of the organisation.
- Develop account and sales plans, managing opportunities from initial discovery and qualification through to proposal, negotiation and close.
- Build and maintain a healthy sales pipeline, working towards agreed sales targets and commercial objectives.
- Lead regular customer reviews to understand business priorities, identify risks and uncover opportunities for growth.
- Work closely with Global Account Managers and internal teams to develop and deliver VodafoneThree solutions that meet customer needs.
- Navigate complex customer requirements, coordinate internal stakeholders and deliver a positive customer experience while contributing to wider team goals.
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About You
- Experience in B2B sales, business development or account management, ideally in telecoms, technology or a similar B2B environment.
- A proven ability to grow existing accounts and/or win new business through proactive opportunity generation.
- Strong relationship-building skills, with confidence engaging customers across different levels and functions.
- Good commercial understanding, with the ability to identify customer needs and match them to relevant solutions.
- Experience managing a sales pipeline and working towards targets.
- Highly organised, able to manage multiple customers, opportunities and priorities effectively.
- Confident navigating complex organisations and working collaboratively with internal teams and Global Account Managers.
- Strong communication, negotiation and influencing skills, with a results-driven approach.
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What We Offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website https://careers.vodafone.com/uk/reasonable-adjustments/ for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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