Vodafone
VodafoneThree - Channel Manager - Regions (Private)
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Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
You’ll play a key role in helping VodafoneThree deliver growth, retention, and long-term customer value across our Private Sector channel. Working within a high-performing and collaborative team, you’ll take ownership of a defined portfolio of accounts, ensuring commercial opportunities are translated into measurable outcomes. You’ll combine analytical thinking with a people-focused approach, using insight, partnership, and strong execution to drive performance while helping shape sustainable growth across the UK Local channel.
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In this role, you will:
- Deliver acquisition, retention, and in-life value performance across a defined Regions account portfolio.
- Turn channel priorities into focused action plans that support commercial goals and customer outcomes.
- Execute trading plans, proposition launches, and commercial initiatives, ensuring activities are delivered effectively and at pace.
- Drive new business, renewal, retention, and base management activities in line with the agreed commercial framework.
- Monitor channel performance, identify risks and opportunities, and take proactive action to improve results.
- Partner with Trading and Channel Management teams to convert performance insights into meaningful actions and measurable improvement.
- Manage financial performance across your portfolio, helping ensure trading outcomes support current and future revenue targets.
- Take ownership of customer P&L performance, including work-in-progress oversight, delivery alignment, and in-life value optimisation.
- Support the delivery of Margin Improvement Plan (MIP) initiatives and Risks & Opportunities programmes, ensuring benefits are realised.
- Lead channel planning and forecasting activities, aligning with governance requirements, financial cycles, and business assumptions.
- Collaborate with Commissions teams to validate sales performance, AOV, and MAOV data, ensuring accuracy and adherence to commercial controls.
- Use performance data and analytics to identify trends across churn, usage, and value performance, translating insight into targeted interventions.
- Build strong partnerships across Go-To-Market, CVM, Marketing, Propositions, Sales, Finance, and Operations teams to unlock value and drive results.
- Maintain a disciplined approach to governance, accountability, and performance management while supporting continuous improvement.
Who you are
You’ll bring experience in channel management, commercial performance management, or a similar customer-focused environment.
You’ll have strong commercial awareness and the ability to translate strategic objectives into operational delivery.
You’ll be comfortable working in a fast-paced environment where you’ll make informed decisions and prioritise effectively.
You’ll use data and insight confidently to identify opportunities, solve problems, and improve performance.
You’ll be a clear and engaging communicator who can influence, challenge constructively, and build alignment with a wide range of stakeholders.
You’ll be equally comfortable collaborating across teams and taking ownership of your own deliverables.
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You’ll demonstrate both strategic thinking and practical execution, balancing long-term goals with immediate business priorities.
You’ll bring a strong performance mindset, coupled with the curiosity to explore new ideas and the resilience to overcome challenges.
You’ll have experience managing forecasts, financial performance, or commercial metrics and using them to drive informed decisions.
You’ll be organised, dependable, and accountable, with a focus on maintaining governance, quality, and consistency.
You’ll value diverse perspectives and contribute to an inclusive environment where everyone can thrive and perform at their best.
You’ll be motivated by achieving results while building positive relationships and delivering great outcomes for customers and colleagues alike.
Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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