Vodafone
VodafoneThree - PAYG Trading Specialist - FTC
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Location: The Speechmark, London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Duration: 12 Months Secondment/Fixed Term Contract
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
What you’ll do
As a PAYG Trading Specialist, you’ll play a key role in shaping Vodafone’s PAYG performance, supporting the delivery of ambitious customer, revenue and margin targets. Working closely with the Trading Manager, you’ll help drive net customer additions by optimising inflow volume and value, re-engaging lapsed customers, and developing compelling propositions across PAYG devices, SIM bundles and the PAYG+ auto-renew portfolio.
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In this fast-paced and highly visible role, you’ll take ownership of promotional pricing and roadmap activity across multiple trading channels, identifying opportunities to improve performance and deliver commercial growth. You’ll collaborate with a wide range of teams across the business, leading cross-functional initiatives and influencing stakeholders to bring new propositions and campaigns to life.
This is an exciting opportunity for a commercially minded individual who enjoys combining analysis, strategy and execution to create meaningful customer and business impact.
- Support the delivery of Vodafone’s PAYG growth ambitions by monitoring and improving net adds performance, with a focus on inflow volume, customer value, and re-engaging lapsed customers across devices, SIM bundles, PAYG+, and Mobile Broadband.
- Analyse performance trends and contribute to forecasting activities, helping shape trading decisions that drive customer acquisition, revenue, and profitability.
- Manage and execute the PAYG promotional pricing roadmap, ensuring offers are effectively delivered across all sales channels and aligned to commercial objectives.
- Own the go-to-market delivery of PAYG promotional activity and pricing initiatives, bringing stakeholders together to ensure successful execution and timely delivery.
- Collaborate with product, commercial, retention, distribution, and sales teams to optimise PAYG performance, strengthen channel relationships, and support migration strategies that encourage customers to move from PAYG to contract propositions.
- Support the PAYG handset strategy across direct and indirect channels, reviewing performance, recommending pricing actions, and identifying opportunities to drive sustainable growth.
Who you are
- Experience monitoring trading performance, forecasting results, and ensuring campaigns are delivered effectively to achieve commercial objectives.
- Knowledge of promotional pricing strategies, with the ability to identify opportunities that drive customer growth, revenue, and profitability.
- Strong commercial awareness and stakeholder management skills, with the confidence to build relationships and influence decisions across a diverse range of teams.
- Proven ability to collaborate within cross-functional and virtual teams, bringing people together to deliver successful outcomes in a fast-paced environment.
- Skilled in analysing market dynamics, competitor activity, and business performance to develop insightful SWOT and competitive assessments.
- Comfortable leveraging AI-powered tools and data-driven approaches to enhance analysis, improve efficiency, and support smarter decision-making.
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Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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